Carroll Chevrolet Deland

Our Reviews

HANNA H|2026 Chevrolet Traverse

Confirmed Sales Customer

2/2/2026

It was great, Melissa gave me the deal I wanted

MELISSA COLON

2/3/2026

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ORANGE CITY, FL

Smith, B|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

2/2/2026

awesome service and very quick.

BRENT CHILSON

2/5/2026

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

DELTONA, FL

Lynn, S|2024 Chevrolet Colorado

Confirmed Service Customer

2/2/2026

Took care of me great Great Service

Jessica Vice

2/5/2026

Steven, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ORANGE CITY, FL

KARL S|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

2/5/2026

Very courteous and answered all questions

TONI TICEIN

2/8/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

JACKSONVILLE, FL

Chilson, A|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

2/9/2026

Great place and friendly staff

BRENT CHILSON

2/12/2026

Anthony, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DELAND, FL

Vazquez, O|2025 Chevrolet Silverado 1500

Confirmed Service Customer

2/10/2026

Great Service

Braxton Baker

2/12/2026

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ORLANDO, FL

Rodriguez, R|2018 GMC Yukon

Confirmed Service Customer

2/10/2026

great !

ROBERTO RODRIGUEZ

2/12/2026

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

PORT ORANGE, FL

Villot, P|2019 Chevrolet Equinox

Confirmed Service Customer

2/13/2026

Braxton was very helpful and informative. Was professional, friendly and job was done quickly. Thanks will only use him as service advisor from now on

Braxton Baker

2/16/2026

Priscilla, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DELTONA, FL

Ortiz, L|2026 Chevrolet Equinox

Confirmed Service Customer

2/17/2026

I received a call back from an amazing person which I forgot her name, but she was super sweet. Then when I got to the dealer, from the time I parked the car to the time I enter the door, everyone I met was welcoming. Bracton handled my paperwork (1st time there) and he was great. Im really happy with the experience. This will be my go to dealer. So thank you all for everything that you do.

Braxton Baker

2/19/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ORANGE CITY, FL

Hamilton, L|2022 Buick Enclave

Confirmed Service Customer

2/2/2026

Could only see where eight items were checked on my 24-point inspection sheet. I was overcharged for my appointment and was credited back in the wrong amount and recharged again in an incorrect amount that I just discovered today. Very unhappy!

KYLE KEATS

2/4/2026

Lewis, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to make this up to you. Please contact our manager at (386) 734-2661 so we can make your experience a positive one.

Business Response

ORANGE CITY, FL

Mcgibney, T|2021 Chevrolet Traverse

Confirmed Service Customer

2/2/2026

Issue was not fixed. I would’ve appreciated at least an apology not just “when can you bring it back”

HEATHER GRANT

2/5/2026

Thomas, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (386) 734-2661 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

DELAND, FL

DANIEL T|2026 Chevrolet Traverse

Confirmed Sales Customer

2/2/2026

Tonimarie & Jaymarie were awesome. Answered all my questions, was able to drive away the same day with my new vehicle and were very pleasant to work with! This was my 2nd vehicle purchased here & will return for my 3rd when I need one! Thanks to Sammy too! Also received my referral check.

JAYMARIE RAMOS

2/4/2026

Daniel, we're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet. Until the next time we meet, take care!

Business Response

DEBARY, FL

Oquinn, M|2020 Chevrolet Malibu

Confirmed Service Customer

2/9/2026

Great experience!

Braxton Baker

2/12/2026

Thank you for the high star rating! We hope you have a great day.

Business Response

DEBARY, FL

Bowen, L|2017 Chevrolet 2500HD Silverado

Confirmed Service Customer

2/9/2026

Kyle kept me informed and did all he could to get my truck out quickly.

KYLE KEATS

2/12/2026

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

DELAND, FL

Manfredo, D|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

2/9/2026

Brent is awesome to work with. Always stays in communication and does a great job taking care of my vehicle repairs.

BRENT CHILSON

2/12/2026

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

DELTONA, FL

Dollar, S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/12/2026

The individual that helped get everything sorted for the maintenance package I had was great. Went above and beyond to explain everything to me

Braxton Baker

2/14/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELTONA, FL

KRYSTLE C|2026 Chevrolet Trax

Confirmed Sales Customer

2/17/2026

Freddy and Sammie were wonderful! This is my second car from Carroll and both experiences were easy

ALFREDO CASTANEDA

2/18/2026

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

APOPKA, FL

Vargas, K|2026 Chevrolet Traverse

Confirmed Service Customer

2/1/2026

Melissa has been amazing in all the times that we have been to Carrol to either trade in or purchase a new vehicle she went above and beyond to help us out and everything I have a question or need anything I just give her a call and she gets back to me quickly! Thanks to Melissa and the team that we have our dream car

KYLE KEATS

2/2/2026

We're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!

Business Response

DELAND, FL

Turner, W|2023 Chevrolet Blazer

Confirmed Service Customer

2/4/2026

Jessica was amazing! She is very knowledgeable and thorough - she explained everything and took excellent care of me. I only want to work with her from now on and will follow her to the new location in Sanford since it is closer to my home.

Jessica Vice

2/8/2026

We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SANFORD, FL

Douglas S|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

2/9/2026

Ive had major issues with my Transmission...Infotainment system..wiring harness n its been documented since 11k milem mark..transmission..after 4 visits to Starling chevy n Dean Arbor Chevy of East tawas, michigan..they replaced it.. My wire harness is still not right..n my sound system has hadcountless blackout screen..volume control issues..service at Carroll tells me pay 200.00 diag...fee or call GM.. Not HAPPY...n most likely not buying another GM...been GM my 62 yrs of life

BRENT CHILSON

2/11/2026

We regret to hear that your recent experience was anything less than exceptional. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 734-2661 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

DELAND, FL

Jackson, M|2014 Chevrolet Traverse

Confirmed Service Customer

2/9/2026

Had an appointment for 11:30 and still had to wait almost 2 hours for the car to be serviced. Also my TPMS sensors were not reset when the tires were rotated.

Jessica Vice

2/11/2026

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (386) 734-2661 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

DELTONA, FL

Helms, A|2016 Chevrolet Malibu

Confirmed Service Customer

2/12/2026

Good communication

Braxton Baker

2/14/2026

Alyssabeth, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELAND, FL

KENNETH M|2026 Chevrolet Equinox EV

Confirmed Sales Customer

2/16/2026

The sales and support staff have strong peole skills

JAYMARIE RAMOS

2/17/2026

Kenneth, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELAND, FL

Millan M|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

2/19/2026

Excelente servicio

NICK WRIGHT

2/22/2026

Sus comentarios y calificaciones son muy importantes para nosotros. No dude en contactarnos si hay algo más que podamos hacer.

Business Response

DELTONA, FL

Weary, F|2025 GMC Yukon XL 1500

Confirmed Service Customer

2/3/2026

My service adviser (Jerry) was excellent. We had our 2025 GMC Yukon in for oil change and tire rotation. Work was completed in a timely manner at a very reasonable price. Also placing plastic on the seat and a floor protector was very much appreciated. Thank You.

JERRY MONCIBAIZ

2/6/2026

Fred, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

LAKE HELEN, FL

Moses, R|2022 GMC Acadia

Confirmed Service Customer

2/3/2026

Exactly service

HEATHER GRANT

2/5/2026

Thank you; we appreciate your feedback! We look forward to your next visit! Take care!

Business Response

ORANGE CITY, FL

Sutherland, T|2017 Chevrolet Suburban

Confirmed Service Customer

2/7/2026

They took care of the problem and Kyle kept me informed throughout.

KYLE KEATS

2/10/2026

Sutherland, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DELAND, FL

Strickland, E|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

2/8/2026

Awesome service

Braxton Baker

2/11/2026

Edward, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ORLANDO, FL

Perkins, J|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

2/16/2026

Friendly courteous and on time service.

Braxton Baker

2/16/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ORANGE CITY, FL

Trujillo, L|2023 Chevrolet Tahoe

Confirmed Service Customer

2/16/2026

fast and reliable service

BRENT CHILSON

2/16/2026

Laura, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

DELTONA, FL

Kapit, M|2017 Chevrolet Colorado

Confirmed Service Customer

2/23/2026

Great job! Highly satisfied!! Great staff

BRENT CHILSON

2/26/2026

Michael, your satisfaction is important to us, so we want to sincerely thank you for choosing Carroll Chevrolet and we hope to see you again soon!

Business Response

NEW SMYRNA BEACH, FL

Hale, M|2019 Chevrolet Bolt EV

Confirmed Service Customer

2/26/2026

Despite my trying to keep up with the schedule of required maintenance, I had an unexpected and mysterious problem. The staff was able to diagnose and repair my 2019 Bolt in 1.5 days, a real help. The tech, Tony, apparently did a great job because the car is running normally. And my advisor, Jerry, was extremely patient with my many questions. THANK YOU EVERYONE!!

JERRY MONCIBAIZ

3/1/2026

Margie, thank you for your kind review; we are happy to pass along your comments to the team here at Carroll Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ORANGE CITY, FL

JENNIFER M|2025 Chevrolet Blazer

Confirmed Sales Customer

2/6/2026

I have now worked with James and Carroll Chevrolet on 4 separate deals for myself and friends. Every time it has been a pleasure to deal with everyone, including finance which can sometimes be an adventure! Offer sheets are straightforward and always available to be sent over text/email...they aren't hidden from you like it's the Arc of the Covenant from Indiana Jones. Nobody is pushy and questions/concerns are always addressed in a timely manner. They understand buying a car is a substantial purchase and they allow you time to choose. They treat everyone with the same respect whether they are buying a $23,000 Trax or a $100,000 Tahoe. I appreciate this hometown dealership.

JAMES GIGANTI

2/10/2026

Jennifer, thank you for your kind review; we are happy to pass along your comments to the team here at Carroll Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELAND, FL

JOHN W|2026 Chevrolet Trax

Confirmed Sales Customer

2/18/2026

Nice touch having the birthplace of your salespeople on their nametags - turns out that James Giganti went to the high school that I taught in for 27 years. He and Alex were great. Of course, it didn't hurt that the lease I was offered was a winner, far better than competing dealerships in the county. Dewayne made the paperwork easy although I got carpal tunnel from signing so many times! Great experience - looking forward to a great relationship.

JAMES GIGANTI

2/20/2026

John, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

EDGEWATER, FL

Luster, M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/18/2026

Finished in a timely manner

Braxton Baker

2/21/2026

Michael, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DELTONA, FL

Sparks, J|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

2/18/2026

Great service

Braxton Baker

2/20/2026

Sparks, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DELAND, FL

WHITNEY C|2026 Chevrolet Trax

Confirmed Sales Customer

2/23/2026

I had a wonderful experience with Ms.Yoni. She and the manager kept working to get me an offer that would work best for me

TONI TICEIN

2/26/2026

Whitney, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DELTONA, FL

Williams, B|2026 Chevrolet Trax

Confirmed Service Customer

2/25/2026

The staff was so friendly and nice they got my car in and out

JERRY MONCIBAIZ

2/27/2026

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

NEW SYMERNA, FL

Green, C|2020 Chevrolet 3500HD Silverado

Confirmed Service Customer

2/27/2026

Nick did a good job getting our parts in and work done

NICK WRIGHT

3/3/2026

Charles, thanks for your praise and kind comments about Nick. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ORLANDO, FL

Roy, S|2025 Chevrolet Trax

Confirmed Service Customer

2/2/2026

Everything was great! There’s a reason I drive an hour and bypass every other dealership and quick oil change place I pass.

KYLE KEATS

2/3/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

OCALA, FL

NICOLE F|2025 Chevrolet Blazer

Confirmed Sales Customer

2/10/2026

Freddy my sales person was wonderful

ALFREDO CASTANEDA

2/12/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SANFORD, FL

Loudermilk, L|2025 Chevrolet Silverado 1500

Confirmed Service Customer

2/10/2026

The whole service team is fantastic.

Braxton Baker

2/11/2026

Laura, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ORANGE CITY, FL

CHAD C|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

2/13/2026

Great experience!

JAYMARIE RAMOS

2/16/2026

Chad, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

SORRENTO, FL

Cardo, A|2022 Chevrolet Equinox

Confirmed Service Customer

2/15/2026

I had a part recall notice and Carroll staff handled the service appointment and installation process through the Service Department very well. Additionally, very much appreciate the Parts Department changing out my remote battery without charging me. Well done Carroll!

JERRY MONCIBAIZ

2/16/2026

We're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DELTONA, FL

Moran, E|2024 Chevrolet Equinox

Confirmed Service Customer

2/21/2026

I always get great service. They do their work in the timely manner and always call to say the car is done when promised.

KYLE KEATS

2/24/2026

Moran, we want all our clients to have a comfortable and stress-free experience with us! We're looking forward to your next visit with us!

Business Response

OCALA, FL

Chilson, A|2022 Chevrolet Tahoe

Confirmed Service Customer

2/26/2026

Great place

BRENT CHILSON

3/2/2026

Thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DELAND, FL

Lugo F|2024 Chevrolet Trailblazer

Confirmed Service Customer

3/2/2026

Great experience and quick.

Braxton Baker

3/4/2026

Maria, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DELTONA, FL

NITZA O|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

3/2/2026

Melissa was superb very knowledgeable about vehicles and great customer service

MELISSA COLON

3/4/2026

We're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ORLANDO, FL

Aruru, D|2025 Chevrolet Equinox EV

Confirmed Service Customer

2/24/2026

Amazing staff

JERRY MONCIBAIZ

2/26/2026

Devi, thank you so much for your positive comments about Carroll Chevrolet - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OVIEDO, FL

Juskowich J|2026 Chevrolet Silverado 1500

Confirmed Service Customer

2/18/2026

Wanted to give a shout out to Braxton. He was excellent to deal with and received amazing service and communication with him.

Braxton Baker

2/27/2026

Robert, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELTONA, FL

Russell, J|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

2/24/2026

Very fast and professional service

Braxton Baker

2/27/2026

John, we are glad we could help. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

DELAND, FL

Villalobos, E|2024 GMC Canyon

Confirmed Service Customer

3/2/2026

Is my second time to bring my truck for oil change and tires rotation .The First time was excellent.I am sorry,I can’t feel my self the same way like the last time,but they let me waiting 1 hour in the waiting room.After some service technician came to ask me who is taking care of me.Even I made an appointment a day before .I was 1/2 hour early for the appointment.

Braxton Baker

3/4/2026

We really appreciate your feedback! Here at Carroll Chevrolet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (386) 734-2661 to discuss ways we can better serve you in the future.

Business Response

DELTONA, FL

Curry, L|2018 Chevrolet Equinox

Confirmed Service Customer

3/2/2026

The service staff was very friendly and helpful.

NICK WRIGHT

3/5/2026

Linda, we're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELAND, FL

JOHN F|2026 Chevrolet Trax

Confirmed Sales Customer

3/3/2026

James was great. We had texted a few times before I came in, so he knew what I wanted, how much I wanted to put down, and where I wanted my payment to be. There was no hassling or anything like that.

JAMES GIGANTI

3/5/2026

John, we're happy to hear you had such a positive experience with James! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LONGWOOD, FL

Lopez, A|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

3/6/2026

From the moment I arrived to the end of the service A+ on everything thank you so much

KYLE KEATS

3/9/2026

Anthony, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DELAND, FL

Moran, E|2024 Chevrolet Equinox

Confirmed Service Customer

3/26/2026

The service department always does a great job. They have the car ready when you need it, they call you to say it is ready.

KYLE KEATS

3/10/2026

Ellen, thank you for choosing Carroll Chevrolet as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

Business Response

OCALA, FL

Reeder, H|2026 Chevrolet Equinox

Confirmed Service Customer

2/19/2026

Brought car in to have bed lights looked at. In service Jerry was great! The tech that worked on my vehicle was very careless. Returned the vehicle with greasy fringer prints all over the outside driver and passenger side front panels. All over passenger side dash and door, driver side door and steering wheel and the center console was cracked in the process. The paint is scuffed as the clear coat is off on driver front panel, they tried to buff it out, but spots are so rough. I’d rather return this vehicle and go elsewhere. I brought my other equinox in to have service after the 3rd time of oil on doors and steering wheel, stopped using this location. The situation needs to be handled correctly or hold your techs responsible. Accountability! Besides this Jerry in service and Heather are a wonderful! Heather witnessed me trying to clean up the mess and automatically jumped in. Jerry was quick to get the tech and get it cleaned upped and take the situation to another worker. Jerry is a 10 out of 10 Eric sales was wonderful! Definitely a 10 out of 10. Great sense of humor, very easy to work with! Sales manger couldn’t expect anything more. Great team even to finance. But you have got to get your tech / techs straight.

JERRY MONCIBAIZ

2/23/2026

Heather, we regret to hear that your experience with us was not a more positive one. Please contact us at (386) 734-2661 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

ASTOR, FL

Lafaye, G|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

2/25/2026

Very friendly and helpful

HEATHER GRANT

2/28/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DELTONA, FL

Pasciuta, D|2025 Chevrolet Silverado 1500

Confirmed Service Customer

3/3/2026

Service was great kept us updated on the progress and very quick service

Braxton Baker

3/5/2026

Debra, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DELTONA, FL

SHAWN S|2026 Chevrolet Trax

Confirmed Sales Customer

3/3/2026

3rd time coming always appreciate the

ALEXANDER RAMSEY

3/5/2026

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

DELAND, FL

Keller, M|2023 Chevrolet Colorado

Confirmed Service Customer

3/6/2026

I got ripped off

NICK WRIGHT

3/7/2026

Michael, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (386) 734-2661 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

DELTONA, FL

Gentry, N|2022 Chevrolet Equinox

Confirmed Service Customer

3/11/2026

Had car serviced as promised.

Braxton Baker

3/13/2026

Nancy, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

DELTONA, FL

Soto S|2026 Chevrolet Corvette Stingray

Confirmed Service Customer

2/25/2026

This was a great salesperson very helpful

JOSEPH BOLLHORST

2/28/2026

Thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DELTONA, FL

Nevin, J|2002 Chevrolet Corvette

Confirmed Service Customer

2/26/2026

I have a 2002 Chevrolet Corvette, and I had an issue with the headlight popping up after the car shut off period I bought it in knowing what the issue was and what the fix was. I was told that the problem was\nThe headlight assembly and that it needed to be replaced at a cost of six hundred dollars plus labor I was outraged.\nI told the server agent Nick That this was A minor fix.\n And that I was being ripped off I paid for the oil change. I took my call back a couple days later. I went to a local mechanic. He fixed it in 15 minutes and didn't want to charge me. I've been coming to your dealership with both of my calls for years and now\nI can't trust you

NICK WRIGHT

3/1/2026

James, we are disappointed to learn of your experience here at Carroll Chevrolet, but will take this opportunity to improve. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (386) 734-2661 so we can work towards a resolution. We look forward to hearing from you.

Business Response

DEBARY, FL

Santos, R|2023 Chevrolet Traverse

Confirmed Service Customer

3/2/2026

No complaints, in and out in a timely fashion

NICK WRIGHT

3/4/2026

We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

DELAND, FL

Kelley, J|2023 Chevrolet Colorado

Confirmed Service Customer

3/6/2026

It was the worst experience I ever had. I was even contemplating turning my truck in to buy a new vehicle during that month . However, I would never use Carroll Chevrolet again after what I went through during my service appt…

JERRY MONCIBAIZ

3/7/2026

We are disappointed to hear that you did not have a more positive experience with us at Carroll Chevrolet. We'd like the opportunity to turn your experience around. Please reach out to us at (386) 734-2661 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

ASTOR, FL

Seda, N|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

3/7/2026

Took of my issue and had me back on the road.

HEATHER GRANT

3/9/2026

Nick, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ORLANDO, FL

Moore, E|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

3/11/2026

Braxton kept me informed of the status of the service and provided great customer service.

Braxton Baker

3/11/2026

Elizabeth, we're happy to hear you had such a positive experience with Braxton! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DELAND, FL

Vanallan, N|2020 Chevrolet Equinox

Confirmed Service Customer

3/16/2026

Quality and efficient service

KEVIN KING

3/13/2026

Nelly, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Business Response

DEBARY, FL

Metcalf, V|2019 Chevrolet Tahoe

Confirmed Service Customer

2/28/2026

As always, I get excellent service from both the maintenance services and Service Technicians. When making appointments, I always request Kyle Keats. He is very thourough and explains everything!

KYLE KEATS

2/28/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DELAND, FL

JAKUB G|2026 Chevrolet Equinox EV

Confirmed Sales Customer

3/3/2026

Toni was extremely helpful

TONI TICEIN

3/5/2026

Jakub, thank you for your kind review; we are happy to pass along your comments to the team here at Carroll Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEWARK, DE

Fust, E|2015 Chevrolet Colorado

Confirmed Service Customer

3/3/2026

Quick and easy. Thanks

BRENT CHILSON

3/5/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DELAND, FL

Jones, H|2019 Chevrolet Equinox

Confirmed Service Customer

3/3/2026

Braxton was extremely helpful.

Braxton Baker

3/5/2026

Harvey, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELTONA, FL

Ching, W|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

3/6/2026

I can't get a person to call me back about the FREE oil change that you gave me a year ago. I forgot and you're help sW it on the computer and charged me for it. MY phone number is 3866243411

HEATHER GRANT

3/7/2026

We appreciate your honest feedback, as we are always looking for ways to improve. If you are willing to give us another chance, please contact us at (386) 624-0553 so we can understand your situation better in order to try and turn your experience around. Thank you, Carroll Chevrolet - Service

Business Response

DE LEON SPRINGS, FL

HELEN F|2026 Chevrolet Colorado

Confirmed Sales Customer

3/6/2026

Everyone was super friendly and helpful

ALEXANDER RAMSEY

3/7/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DELAND, FL

CANDACE H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/6/2026

James was great! Appreciate yall helping us!

JAMES GIGANTI

3/7/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ORANGE CITY, FL

LAWRENCE E|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/12/2026

My experience was very smooth and easy. The salesman Jamari and finance manager were amazing. They both made this process great

JAMARI DANIELS

3/13/2026

Lawrence, we're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet. If you're ever in need of more help, please let us know!

Business Response

CRESCENT CITY, FL

Rieger, S|2025 Chevrolet Equinox

Confirmed Service Customer

2/11/2026

Everyone was very attentive. They had my car done serviced in a very timely manner. Thank you for your service.

Braxton Baker

4/8/2026

Sharon, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

OSTEEN, FL

Pinet, D|2004 Chevrolet Express Commercial Cutawa

Confirmed Service Customer

2/17/2026

Brought my Chevy in for a recall and these guys absolutely crushed it. The service team and porter were top-notch — super friendly, professional, and had me back on the road in no time. The dealership looks sharp, the coffee station is on point, and the whole experience was smooth from start to finish. I’ll definitely keep bringing my Chevy Skoolie van here for service. These guys know what they’re doing. 👊🔥

KYLE KEATS

2/17/2026

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

DEBARY, FL

OSVALDO C|2026 Chevrolet Traverse

Confirmed Sales Customer

2/17/2026

Melissa took excellent care of us. She was very professional and made sure we were able to get the car that we wanted. Thank you.

JAMARI DANIELS

2/17/2026

We're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DELTONA, FL

Gorman, R|2026 Chevrolet Equinox

Confirmed Service Customer

2/19/2026

This was my second visit for the same concern, which as a retired ASE certified Master Technician and 30 year shop owner I know sometimes happens. As long as the problem gets resolved which it did you should have a happy customer and I am, thank you.

HEATHER GRANT

2/22/2026

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DELAND, FL

ABIGAIL W|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/26/2026

Cole was great! He exceeded our expectations

COLE NORRIS

3/1/2026

Abigail, we're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Carroll Chevrolet and we hope to see you again.

Business Response

SOUTH DAYTONA, FL

Hall, S|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

3/4/2026

The service was great, done before the scheduled time frame. As far as the warranty, it sucks.

Braxton Baker

3/6/2026

Scott, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

TERNER, ME

STEPHEN S|2026 Chevrolet Colorado

Confirmed Sales Customer

3/4/2026

Everyone was very helpful and pleasant. Lots of smiles which I like.

COLE NORRIS

3/6/2026

Stephen, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ORANGE CITY, FL

Davidson, M|2021 Chevrolet Camaro

Confirmed Service Customer

3/13/2026

They did everything I asked. Everything went great.

KEVIN KING

3/16/2026

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

DELTONA, FL

JUDY K|2025 Chevrolet Blazer

Confirmed Sales Customer

2/3/2026

Alexander was great and friendly and made me feel at ease. He listened to me. The detail crew who were to clean up my car have a little to be desired as there was a childs shoe and there was spray like from a soda being opened on the front steering wheel, dash, etc.

ALEXANDER RAMSEY

2/4/2026

Judy, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DEBARY, FL

NORBERTO F|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/25/2026

Long story, I would need to talk with someone to tell the story.

COLE NORRIS

2/27/2026

We really appreciate your feedback! Please contact us at (386) 734-2661 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

DELTONA, FL

Britt, J|2024 Chevrolet Camaro

Confirmed Service Customer

2/27/2026

It was a very good experience they had me in and out in no time

NICK WRIGHT

3/2/2026

We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DELTONA, FL

Murchison, V|2019 GMC Terrain

Confirmed Service Customer

3/2/2026

Always great service! They check fluids, tires and keep track of what needs to be done. Best dealership anywhere!

JOSEPH BOLLHORST

3/20/2026

Vernon, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DELAND, FL

JOANN S|2026 Chevrolet Equinox

Confirmed Sales Customer

3/2/2026

This was one of the most pleasant car purchase I've ever had . The salesman who worked with us did and awesome job, he was very kind and patient and gad a great smile . Thankyou

ALEXANDER RAMSEY

3/4/2026

Joann, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELTONA, FL

Arroyo, M|2019 Chevrolet Equinox

Confirmed Service Customer

3/10/2026

Was very happy with my experience

BRENT CHILSON

3/11/2026

Melissa, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELTONA, FL

Lopez J|2023 Chevrolet Traverse

Confirmed Service Customer

3/14/2026

Easy no hassle exper

BRENT CHILSON

3/16/2026

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DELTONA, FL

MICHAEL L|2026 Chevrolet Colorado

Confirmed Sales Customer

3/15/2026

The truck I was looking for was in route to the dealership from the factory. I was able to make a deposit before it arrived and make the purchase after a test drive. Brock prepared paperwork in advance of my arrival on both visits to speed the buying process. The experience could not have been faster or more pleasant. I love my new Colorado!

BROCK LEPAK

3/17/2026

Michael, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

WINTER GARDEN, FL

ANDREW F|2026 Chevrolet Equinox

Confirmed Sales Customer

2/26/2026

Pleasant and quick experience. I had an issue at another dealer and called Cole. He helped get me a great price with zero haggling over the phone. I drove over an hour and was out the door within two hours. I’d drive up there again without hesitation. Expectations were exceeded.

COLE NORRIS

3/1/2026

Andrew, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CLERMONT, FL

Parnell, B|2025 Chevrolet Silverado 1500

Confirmed Service Customer

2/26/2026

I had an oil change and tire rotation for my vehicle. I noticed on your website that you match or will beat any competitors price. I presented a coupon from a local competitor but I was informed that it would not be honored. Instead I was offered a $20 discount. Disappointed

Braxton Baker

3/1/2026

Brett, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (386) 624-0553 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

EUSTIS, FL

Reeder, H|2013 Chevrolet Equinox

Confirmed Service Customer

3/4/2026

Absolutely wonderful!

JOSEPH BOLLHORST

3/6/2026

Heather, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

Business Response

ASTOR, FL

King, M|2025 Chevrolet Traverse

Confirmed Service Customer

3/4/2026

The service was fine and the person I interacted with was great, but I don't understand why a simple oil change and tire rotation would take about 2 hours, particularly when I had an appointment. What good is the 8:30 appointment if someone won't be available to work on my car at about that time?

KYLE KEATS

3/6/2026

Michael, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 734-2661 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

DELAND, FL

Giganti, J|2003 Chevrolet Suburban

Confirmed Service Customer

3/4/2026

Brought my truck in for an oil change and replace 4 tires. Was done quickly and even wiped my dirty wheels off when done. Kyle was great to deal with and very friendly.

KYLE KEATS

3/6/2026

James, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DELTONA, FL

Nelson, W|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

3/13/2026

Braxton was incredibly accommodating and got my truck in for service and back on the road quickly and efficiently. I only take my cars to Carroll Chevy. I truly appreciate the exceptional customer service at this dealership.

Braxton Baker

3/16/2026

William, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WINTER PARK, FL

Mcmullen, M|2026 Chevrolet Tahoe

Confirmed Service Customer

3/17/2026

Heather was great! Kept me in the loop and managed my expectations perfectly. Couldn't ask for more from a service advisor. I will be returning with all of my personal vehicles. Thanks!

HEATHER GRANT

3/18/2026

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

NEW SMYRNA BEACH, FL

Pine, L|2021 Chevrolet Colorado

Confirmed Service Customer

3/13/2026

the salesman was very pleasant.

Braxton Baker

3/16/2026

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

DELTONA, FL

VILMA V|2026 Chevrolet Trailblazer

Confirmed Sales Customer

3/13/2026

Excellent service! Ms. Toni was friendly, trustworthy, and helped me get a great deal on my car. Thank you for making the process easy.

TONI TICEIN

3/15/2026

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

DELAND, FL

Pacher, B|2022 Chevrolet Blazer

Confirmed Service Customer

3/13/2026

Great customer serv

Braxton Baker

3/16/2026

Billy, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FERN PARK, FL

Manko, T|2016 Chevrolet Corvette

Confirmed Service Customer

3/18/2026

As a customer a two other dealerships nearby, I was expecting a little better customer service when arriving.

HEATHER GRANT

3/18/2026

We appreciate your feedback! Here at Carroll Chevrolet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (386) 734-2661 to discuss ways we can better serve you in the future.

Business Response

DELTONA, FL

Young, L|2024 Chevrolet Trax

Confirmed Service Customer

3/18/2026

I made an appointment on my app for routine maintenance. Everyone at the service department is friendly, helpful and efficient. They make you feel important. My car was done quickly and I was out the door. Thank you !!

KEVIN KING

3/18/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LAKE HELEN, FL

Small, J|2023 Chevrolet Silverado 1500

Confirmed Service Customer

3/18/2026

Great customer service with Heather she Great

HEATHER GRANT

3/19/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DELAND, FL

Obrien, B|2026 Chevrolet Trax

Confirmed Service Customer

3/27/2026

Good experience quick service

Braxton Baker

3/27/2026

Bonnie, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (386) 734-2661 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

Business Response

LAKE HELEN, FL

Janusauskas, S|2025 Chevrolet Trax

Confirmed Service Customer

3/27/2026

Timely and all were very courteous. Braxton was informative and Kyle was very helpful. Thank you!

Braxton Baker

3/30/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DELAND, FL

Jenkins, A|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

3/11/2026

I purchased my vehicle a year ago and received two complimentary oil changes. They completed the first oil change the end of last year. I made an appointment for second comp oil change. I did tell the person it will be my second comp. They scheduled it. I went in last week to do the oil change and to take care of the gas flap which was damaged when I purchased the vehicle. After they completed the oil change but before the gas flap repair the advisor told me that oil comp change had expired I didn’t think it did but after looking at the info it did by 3/4 weeks. It was disappointing that the dealership wouldn’t make an exception for someone who had just purchased a vehicle. I was so upset that I told him not to worry about fixing the gas cap. I would pay for the oil change and leave.

KYLE KEATS

3/13/2026

Alvin, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 734-2661 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

TITUSVILLE, FL

Joachim, H|2020 Chevrolet Traverse

Confirmed Service Customer

3/16/2026

Well

Braxton Baker

3/17/2026

Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DELAND, FL

Schell, E|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/20/2026

The gentleman that helped me was amazing and fast

Braxton Baker

4/9/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELTONA, FL

Albone, M|2026 Chevrolet Trax

Confirmed Service Customer

3/23/2026

Courteous staff Clean waiting area Great service

KEVIN KING

3/26/2026

Marci, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DELTONA, FL

Desantis, V|2021 Chevrolet Camaro

Confirmed Service Customer

3/27/2026

Braxton was efficient, pleasant and knowledgeable..

Braxton Baker

3/30/2026

Vince, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELAND, FL

Taylor, L|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

5/5/2026

We pulled in without an appointment, with a failing battery and they quickly took care of us. Thanks!

HEATHER GRANT

5/6/2026

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

ORANGE CITY, FL

Freeman, V|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

5/22/2026

Friendly people and got the job done quickly

BRENT CHILSON

5/24/2026

Vance, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DELAND, FL

Petry, G|2016 Chevrolet Colorado

Confirmed Service Customer

3/26/2026

Great staff every person very helpful and friendly

KYLE KEATS

3/29/2026

Gary, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

EUSTIS, FL

JAMES T|2026 Chevrolet Colorado

Confirmed Sales Customer

3/26/2026

I stopped in and was greeted by James Giganti, right off the bat he was polite and interested in my needs, he immediately took me out to a couple trucks and worked hard to get me the best deal ever! He continued to go back and forth and at the end, he even went above and beyond working with his sales manager to even have my mobility lift and Reese hitch towing included at the end. Very happy and believe James is an asset to Carrol Autos company.

JAMES GIGANTI

3/26/2026

Thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LAKE HELEN, FL

Canfield, E|2026 Chevrolet Equinox

Confirmed Service Customer

4/14/2026

I bought my 2026 equinox from Sterling Chevrolet in S Orlando. I bought it to Carroll Chevy in Deland for service. I walked to get some food and came back and noticed car was not cleaned. The service person stated they only do Cadillacs. That statement shocked me. So I said if I bought a 2026 $75K Silverado you would not wash it ?? He said only Cadillacs And it’s a third party that does it. A car wash used to be part of the customer service routine.

KEVIN KING

4/15/2026

We're disappointed to hear of the negative experience you had at our location. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (386) 624-0553 so we can work towards a resolution. We look forward to hearing from you.

Business Response

DELTONA, FL

VICTORIA M|2026 Chevrolet Equinox

Confirmed Sales Customer

5/25/2026

Eric was a great salesman. No high-pressure and he was very thorough in explaining everything about my equinox.

ERIC FLECKINGER

5/25/2026

Thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

Business Response

ASTOR, FL

Crum, R|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/26/2026

Kyle did a great job on helping me get my defected rear window replaced. keeped in contact with me until the job was finished.

KYLE KEATS

5/27/2026

Richard, we're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet. If you're ever in need of more help, please let us know!

Business Response

ALTAMONTE SPRINGS, FL

Mckenzie, D|2024 Chevrolet Trailblazer

Confirmed Service Customer

5/27/2026

Its always a great experience when I come there for service everyone is so friendly

KEVIN KING

5/27/2026

Dionne, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DELAND, FL

JOSEPH B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

5/30/2026

James was friendly and respectful. He found a truck that matched all my requirements and more.

JAMES GIGANTI

5/30/2026

Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at Carroll Chevrolet! If you have any further questions, please don't hesitate to reach out!

Business Response

DELAND, FL

Permenter, D|2025 Chevrolet Equinox EV

Confirmed Service Customer

3/17/2026

Great customer service

KYLE KEATS

3/18/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DELAND, FL

LUIS N|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/17/2026

Excellent

ALFREDO CASTANEDA

3/18/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DELTONA, FL

Busick, W|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

3/17/2026

Your service department is always top notch. Quick, professional and tidy.

Braxton Baker

3/18/2026

William, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ALTAMONTE SPRINGS, FL

Puleo, S|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

3/25/2026

It was an ok experience not as welcoming as I’m use to

KYLE KEATS

3/27/2026

Scott, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (386) 734-2661 so we can assist you further.

Business Response

ORANGE CITY, FL

Moore, M|2019 Chevrolet Equinox

Confirmed Service Customer

3/29/2026

Always feel "at home" at Carroll Chevrolet. Kyle remembers me and gives me great service.

KYLE KEATS

3/31/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DELTONA, FL

SHAYLA W|2026 Chevrolet Trax

Confirmed Sales Customer

3/30/2026

From the time I got in till the time I left they treated me with the best care, my salesman Cole was attentive and very patient with me for being a first time buyer.

COLE NORRIS

3/31/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ORANGE CITY, FL

Robinson, L|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

5/14/2026

Not really sure what going on with the truck but I think it might have been manufacture error continuous oil change issue

HEATHER GRANT

5/15/2026

Leroy, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (386) 624-0553 so we can assist you further.

Business Response

DELAND, FL

ALEXANDER R|2026 Chevrolet Blazer EV

Confirmed Sales Customer

5/30/2026

Quick, friendly, met my budget requirements

DELAND, FL

Stark, J|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

6/3/2026

Great service and friendly staff.

HEATHER GRANT

6/4/2026

Jeff, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DELTONA, FL

Soler, H|2021 Chevrolet Trailblazer

Confirmed Service Customer

3/19/2026

Excellent

KYLE KEATS

3/20/2026

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DELTONA, FL

Tarter, T|2024 Chevrolet Trax

Confirmed Service Customer

3/19/2026

The service was excellent. The service writers are very kind and honest. After having service with another Chevy dealer that was not as forthright, I am very happy that there really are good, honest repair shops in today's world. thanks

Braxton Baker

3/22/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

PALM COAST, FL

Agoo, M|2023 Chevrolet Tahoe

Confirmed Service Customer

3/23/2026

Very quick turnaround. Great customer service.

KYLE KEATS

3/26/2026

Mike, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELTONA, FL

Newton, J|2025 Chevrolet Silverado 1500

Confirmed Service Customer

3/23/2026

.

BRENT CHILSON

3/26/2026

Jeffrey, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

Business Response

ORANGE CITY, FL

Jules, K|2025 Chevrolet Trax

Confirmed Service Customer

3/31/2026

Everything was great. The one annoyance was how expensive an oil change has become and now a tire rotation is not included. The service was great but the price is high.

Braxton Baker

4/1/2026

We are so happy to read such a great review about Carroll Chevrolet - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELAND, FL

Blake, R|2017 Chevrolet Colorado

Confirmed Service Customer

5/20/2026

I took my 2017 Colorado in on 5/15/2026 to fix a coolant leak. After $1,200 they "fixed " the leak. For the next four days I had three new drops each morning of coolant on the garage floor. I took my truck back today (5/20/2026) and they "fixed" again. I will keep checking the garage floor to see if it is finally "fixed"

KEVIN KING

5/21/2026

Ron, we are disappointed to learn of your experience here at Carroll Chevrolet - Service, but will take this opportunity to improve. Please contact us at (386) 624-0553 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

DELAND, FL

Stewart, M|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

5/28/2026

This was an amazing experience gained a customer for sure.

BRENT CHILSON

5/29/2026

Mike, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

DELAND, FL

EDWARD H|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/3/2026

Excellent service by the sales person Caleb very knowledgeable right to the point got me in and out of there very quick very knowledgeable too about all the new functions of my new 2026 2500 Chevy It was an excellent experience

CALEB SANTIAGO

6/4/2026

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ORANGE CITY, FL

Riecken, R|2020 Chevrolet Tahoe

Confirmed Service Customer

3/12/2026

The service specialist that took care of me was knowledgeable, polite and friendly. .

Braxton Baker

3/14/2026

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

ASTOR, FL

TIMOTHY N|2026 Chevrolet Trax

Confirmed Sales Customer

3/20/2026

Very nice all the way through the process

COLE NORRIS

3/22/2026

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DELAND, FL

Pastore, D|2024 GMC Acadia

Confirmed Service Customer

3/20/2026

Easy to schedule, friendly, caring faces greet you and answer your concerns. Kyle was wonderful to work with when having service completed on my car. His service department did a great job!

KYLE KEATS

3/22/2026

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

DELAND, FL

Ford, M|2020 Chevrolet Traverse

Confirmed Service Customer

3/30/2026

Very good experience

KYLE KEATS

4/1/2026

Marlene, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ALTOONA, FL

Vega, S|2023 GMC Sierra 3500 HD

Confirmed Service Customer

5/6/2026

Ok

HEATHER GRANT

5/7/2026

We appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

Business Response

SAINT CLOUD, FL

Danio, W|2023 Chevrolet Traverse

Confirmed Service Customer

5/13/2026

Its always a good experience at Carroll Chevrolet. They get us checked in quickly. Service is great. And we're on our way home in no time

HEATHER GRANT

5/14/2026

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELTONA, FL

Eubank, G|2024 Chevrolet Equinox

Confirmed Service Customer

5/28/2026

The service at this dealership is always good, On my last service visit the department was accidently overbooked and my service adviser Heather Grant noticed my Equinox wasn't going to be ready on time and offered me a loaner so I could get to an appointment. She really was a big help. I highly recommend this dealership. Very top notch.

HEATHER GRANT

5/29/2026

Thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DELAND, FL

Ricardo, F|2021 Chevrolet Blazer

Confirmed Service Customer

6/1/2026

Great service

HEATHER GRANT

6/3/2026

Franc, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

LAKE MARY, FL

Lynn, S|2024 Chevrolet Colorado

Confirmed Service Customer

6/3/2026

Fast & friendly

HEATHER GRANT

6/4/2026

We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ORANGE CITY, FL

Lopez J|2023 Chevrolet Traverse

Confirmed Service Customer

4/14/2026

Thank you for the staff at the service dept. 5 yrs and no issues

HEATHER GRANT

4/17/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DELTONA, FL

Simms, M|2021 Chevrolet Traverse

Confirmed Service Customer

4/30/2026

Great service's

BRENT CHILSON

5/1/2026

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DELTONA, FL

Fust, E|2018 Chevrolet Equinox

Confirmed Service Customer

5/22/2026

Great job 👏

ERIC LATHAM

5/23/2026

Ed, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

Business Response

DELAND, FL

MICHAEL L|2026 Chevrolet Equinox EV

Confirmed Sales Customer

5/28/2026

I had a great time actually normally when I buy new cars, I dread sit in there with the car salesman I walked in. I knew exactly what I wanted. We test drove both cars in the buying process was smooth. I was in and out of there within two hours.

CALEB SANTIAGO

5/28/2026

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ASTOR, FL

ROBERT B|2026 Chevrolet Traverse

Confirmed Sales Customer

5/28/2026

Jack Fegan was excellent to work with and I truly valued the experience.

JACK FEGAN

5/28/2026

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

THE VILLAGES, FL

Gonzalez, L|2021 Chevrolet Equinox

Confirmed Service Customer

6/3/2026

Everything was great.

BRENT CHILSON

6/4/2026

Luis, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELAND, FL

Franklin, S|2022 Buick Encore GX

Confirmed Service Customer

6/17/2026

My car was at the service center for three days and I was given a loaner car. All went well. I just hope the turbo replacement lasts a very long time, All personnel were pleasant and helpful.

Joseph Tantillo

6/9/2026

Sayda, thank you for your kind review; we are happy to pass along your comments to the team here at Carroll Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELAND, FL

Colon, J|2025 Chevrolet Trailblazer

Confirmed Service Customer

6/11/2026

It was easy to make an appointment via the app and when I was treated like I made an appointment not liked I walked in. I was informed of other services my vehicle needed and everything was done within the hour.

HEATHER GRANT

6/11/2026

Jose, thank you; we appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

DELAND, FL

Simms, M|2021 Chevrolet Traverse

Confirmed Service Customer

6/4/2026

Oil change and tire rotation done in about one hour. Do I need to say more.

BRENT CHILSON

6/4/2026

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DELTONA, FL

Rizzo, A|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/4/2026

The service team was awesome as usual!

BRENT CHILSON

6/4/2026

Anthony, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

GENEVA, FL

Torella, L|2024 Chevrolet Colorado

Confirmed Service Customer

6/4/2026

Service help identify the issue and keep me posted on the progress of parts ordered. Overall great experience.

HEATHER GRANT

6/4/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELAND, FL

Schmitt, A|2026 Chevrolet Trailblazer

Confirmed Service Customer

6/4/2026

Brent is very professional and kept me informed of the progress Every step of the way.

BRENT CHILSON

6/4/2026

We're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet. If you're ever in need of more help, please let us know!

Business Response

ORANGE CITY, FL

Adessa, D|2024 Chevrolet Trax

Confirmed Service Customer

6/15/2026

Great service every time. Kyle does a great job.

DEBARY, FL

Loudermilk, L|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/18/2026

Always a good experience

HEATHER GRANT

6/19/2026

Laura, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ORANGE CITY, FL

Thompson, M|2017 GMC Canyon

Confirmed Service Customer

6/22/2026

The service department is the best part of that place.

BRENT CHILSON

6/22/2026

Morella, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELAND, FL

Tussing, B|2022 Chevrolet Colorado

Confirmed Service Customer

6/25/2026

Everyone was so patient with me at the service center. I came in with my 2 children (2 months and a 4 year old) and from the minute I pulled up they took their time and didn’t rush us. I also appreciated at checkout they allowed me to use my mobile coupon and save extra by paying debit.

Joseph Tantillo

6/26/2026

Brandon, so happy to read such a great review about Carroll Chevrolet! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

DELTONA, FL

SEAN H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/25/2026

Freddy was great . Friendly and helpful. Help me get a new truck. Much appreciated.

ALFREDO CASTANEDA

6/26/2026

Sean, we are so happy to read such a great review about Carroll Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DELAND, FL

Adessa, D|2019 Chevrolet Equinox

Confirmed Service Customer

6/1/2026

Always get great customer service when I bring in my car. Kyle does an awesome job.

KYLE KEATS

6/3/2026

David, we're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet. If you have any further questions, please don't hesitate to reach out!

Business Response

DEBARY, FL

Townsend, T|2022 Chevrolet Malibu

Confirmed Service Customer

6/4/2026

I was very pleased with the scheduling process. I was offered an appointment the same day I called, but elected the following day. I indicated that I wanted an oil change, tire rotation, and air filter replacement. I asked for them to check the brakes, to see if they needed service. I also indicated that I had a check engine light on, and wanted that looked at. The next day, the light was off, so I was told that if I wanted them to “diagnose the issue” that I would have to pay $210, and since the light wasn’t on, there was no guarantee they could figure it out. I appreciated the honesty, and elected for that service to not be performed. I was told it would take an hour to an hour and a half. Over four hours later, I was informed that my car was ready. Upon looking at the receipt, it appeared that the only thing they did was a “multi-point inspection” and an oil change.

KEVIN KING

6/5/2026

We regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (386) 734-2661 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

DELTONA, FL

Morales, P|2025 Chevrolet Colorado

Confirmed Service Customer

6/5/2026

Requires a follow-up visit.

KYLE KEATS

6/5/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DELAND, FL

Macdonald, J|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

6/9/2026

I had my battery replaced in my 2022 Silverado LTZ. When I picked up my truck, the engine light was on. I told the service advisor, he had it checked out. The cause was from the technician forgetting to hook up a ground wire.

ERIC LATHAM

6/9/2026

John, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 734-2661 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

DELTONA, FL

Davis, J|2020 Chevrolet Tahoe

Confirmed Service Customer

6/16/2026

Great

BRENT CHILSON

6/17/2026

James, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DELAND, FL

Keats, K|2024 Buick Envista

Confirmed Service Customer

6/16/2026

GREAT

KYLE KEATS

6/17/2026

Kyle, thank you; we appreciate your feedback! If you're ever in need of more help, please let us know!

Business Response

DELAND, FL

PAMELA S|2026 Chevrolet Trailblazer

Confirmed Sales Customer

6/26/2026

i would like to commend Jack and the supervisor. They listened to me and worked with me to get a vehicle I am now driving. I would highly recommend this dealership as they know how to treat customers. They were professional and patient as well.

JACK FEGAN

6/27/2026

Pamela, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

APOPKA, FL

HELEN T|2026 Chevrolet Equinox

Confirmed Sales Customer

3/12/2026

WONDERFUL DEALERSHIP. JAMARI AND SAMMY ARE ABSOLUTELY THE BEST.

JAMARI DANIELS

3/14/2026

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

STARKE, FL

Kinghorn, R|2018 Chevrolet Traverse

Confirmed Service Customer

3/17/2026

Braxton managed the service appointment very efficiently. I was in and out in a timely manner with the service completed.

Braxton Baker

3/18/2026

Rod, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

Business Response

DEBARY, FL

Garcia, M|2024 Chevrolet Trax

Confirmed Service Customer

3/24/2026

Great and quick ser

Braxton Baker

3/26/2026

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OVIEDO, FL

Macias H|2023 Chevrolet Trailblazer

Confirmed Service Customer

4/23/2026

Lo atienden a uno muy bien

KEVIN KING

4/24/2026

¡Nos alegra mucho haberle brindado una experiencia tan positiva! No dude en contactarnos si necesita algo más.

Business Response

DELTONA, FL

Fitzjurls, P|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/27/2026

Very friendly

KEVIN KING

5/27/2026

Paul, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DELTONA, FL

Potter, S|2018 Chevrolet Equinox

Confirmed Service Customer

5/29/2026

So fast and always friendly

KYLE KEATS

6/1/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DELTONA, FL

SUSANNA C|2026 Chevrolet Corvette Z06

Confirmed Sales Customer

6/2/2026

Very friendly facility and everybody was very helpful.

JACK FEGAN

6/3/2026

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELAND, FL

Stephenson, H|2018 Chevrolet Colorado

Confirmed Service Customer

6/5/2026

Good experience. Got me in and out quickly.

Joseph Tantillo

6/6/2026

Harry, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ORLANDO, FL

Macioszek, V|2025 Chevrolet Trax

Confirmed Service Customer

6/20/2026

I can’t say how much we’ve enjoyed doing business with your dealership!

KYLE KEATS

6/21/2026

Virginia, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

ORANGE CITY, FL

Enoveso, C|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/30/2026

Last two visits they did not reset my oil mileage or my fuel filter. I asked them to do it on the next maintenance and they claimed it was done but they did not. Everytime I start my truck it says service oil and fuel filter because they cannot reset the message. Also they said they would get back to me about my wireless phone charger starting to melt in my truck and cause a fire. It’s been two weeks and not even a phone call. Would not recommend this place, do yourself a favor and make the drive to Daytona, this place sucks!!!

Joseph Tantillo

7/1/2026

Enoveso, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

DELTONA, FL

Arroyo, M|2019 Chevrolet Equinox

Confirmed Service Customer

3/27/2026

Brent and the team are literally amazing I can not say enough good things about them.

BRENT CHILSON

3/30/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELTONA, FL

Franklin, S|2022 Buick Encore GX

Confirmed Service Customer

3/31/2026

Four hours in waiting room seems a bit too long. Comfortable enough and I had a book but just too long for diagnostics. It's not a chevy problem anyway. I bought my used Buick at the chevy dealership.

KEVIN KING

4/1/2026

We really appreciate your feedback! Here at Carroll Chevrolet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (386) 734-2661 to discuss ways we can better serve you in the future.

Business Response

DELAND, FL

Matson, J|2025 Chevrolet Blazer

Confirmed Service Customer

5/18/2026

The service department did an excellent job for my girlfriend and her 2025 Chevy Blazer

ERIC LATHAM

5/18/2026

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

DELAND, FL

Grillea, T|2017 Chevrolet Corvette

Confirmed Service Customer

6/5/2026

Great job by all

BRENT CHILSON

6/6/2026

Tom, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

DELAND, FL

Pastore, D|2024 GMC Acadia

Confirmed Service Customer

6/8/2026

Was able to schedule easily for an error msg that my car had .Heather handled putting us in a loaner while they worked on it and kept us up to date via email and text.

HEATHER GRANT

6/9/2026

Thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELAND, FL

Bentley, N|2017 Chevrolet Camaro

Confirmed Service Customer

6/17/2026

Kyle is the best ,

KYLE KEATS

6/17/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LAKE HELEN, FL

EUNICE S|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/1/2026

First, the salesman (who my wife thought was "a nice kid") needs to get a haircut, wash his hands and clean his fingernails, and take his hat off while indoors. I felt dirty just being near him. Then, the two major problems. First, we were advised (after having to ask) that we were eligible for a $500 military discount. All I had to do was provide my DD-214. But when we got to the closing, we were advised the DD-214 I had brought was no good, but rather an authorization code from GM was required, which could only be obtained through my ID.me account. I do most of my ID.me transactions on my laptop at home - much easier for me rather than trying to navigate around on my phone trying to locate text message verifications, etc. because all my login credentials are stored on the laptop. Very frustrated by being told one thing (DD-214) and then being asked to provide something completely different, I was ready to pull the plug on the deal and go somewhere else. But my wife really wanted the Trailblazer, so I told them to forget the military discount and just get the final paperwork prepared. Then there was a long pause while the salesman, finance lady and someone I guess was a manager flailed around about something, but finally the final documents were printed - but I still can't tell from what was provided to us whether or not they were able to figure out the military discount thing. Second - my wife asked the salesman and finance person the day she selected the car if they offered Xzilon exterior paint protection and they said they did - cost $899. Having had Xzilon applied to both or our last two Chevy's - the Tahoe that was traded and the 2020 Silverado I still have (which still looks as good as the day it was new) - we are big fans of this product so we told them to go ahead with the Xzilon application. But when we sat down for closing, I saw piles of Zurich Shield boxes on the finance lady's desk. When I asked what they had applied to the Trailblazer, she said Zurich Shield. When I advised her we had a previous bad experience with Zurich Shield and specifically wanted Xzilon, she replied very matter-of-factly that "they are the same thing." So much for knowing the products you're hawking! Totally exasperated by this point, I just went outside and let my wife finish the deal because she really wanted this car. So, the bottom bottom line is - We probably ended paying $500 more for the car than we could have because the military discount was fumbled by the salesman and/or manager; and paid another $899 for paint protection we have absolutely no confidence in based on a previous bad experience. But - my wife loves the car.

JACK FEGAN

7/3/2026

We are disappointed to learn of your experience here at Carroll Chevrolet, but will take this opportunity to improve. We would like the opportunity to make this up to you. Please contact our manager at (386) 734-2661 so we can make your experience a positive one.

Business Response

ORANGE CITY, FL

CHRISTOPHER B|2026 Chevrolet Equinox

Confirmed Sales Customer

6/3/2026

The whole team was great. From our salesman, sales manager, to finance. Great team at this location.

GEORGE MCCREADY

6/4/2026

Christopher, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PALM COAST, FL

GORDON M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/10/2026

Very good

MARCUS IRBY

6/10/2026

Gordon, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SANFORD, FL

Fust, E|2018 Chevrolet Equinox

Confirmed Service Customer

6/15/2026

Only issues I have is I waited 2 hours before they started the work. Customers have jobs to or places to be. Hopefully your team can change the situation/future. Thanks Ed

BRENT CHILSON

6/16/2026

Ed, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

DELAND, FL

Wade, A|2021 Chevrolet Trailblazer

Confirmed Service Customer

6/15/2026

They found the problem and fixed it the same day. My service team member was Heather and she kept me informed.

HEATHER GRANT

6/16/2026

Amy, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DELTONA, FL

JOSEPH T|2026 Chevrolet Equinox

Confirmed Sales Customer

6/19/2026

MY SALESMAN FREDDY WAS GREAT TO WORK WITH AND ERNESTO THE SALES MANAGER GOT ME A GREAT DEAL AND I AM SO HAPPY WITH EVERYTHING. TOP NOCH SERVICE. 5 STARS ALL THE WAY.

ALFREDO CASTANEDA

6/19/2026

Joseph, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DEBARY, FL

Dudley, N|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

6/26/2026

Great service Kyle was awesome

KYLE KEATS

6/29/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LAKE MARY, FL

Velez, R|2025 Chevrolet Equinox EV

Confirmed Service Customer

7/1/2026

Great concern for care of vehicle and satisfaction as customer! Keeping me updated and providing a vehicle during the inconvenience of the repairs of the vehicle. Thanks to all Chevrolet team!

HEATHER GRANT

7/2/2026

Velez, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DELAND, FL

Steele, W|2025 Chevrolet Trax

Confirmed Service Customer

7/8/2026

Heather my advisor was extremely helpful and friendly.

HEATHER GRANT

7/9/2026

Wesley, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ORANGE CITY, FL

ERIC K|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/29/2026

Sales team was great the detail shop that cleans your new vehicle purchase not so great

LUIS OTERO

6/29/2026

Eric, we really appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (386) 734-2661 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

BELLEVIEW, FL

Ogle, T|2018 Chevrolet 3500HD Silverado

Confirmed Service Customer

7/5/2026

They gave me incorrect warranty agreements and information, as well as causing more damage to a vehicle I bought from them a year ago that has been nothing but issues. Charging me a diagnostic fee for an incorrect diagnosis. Carrol Chevy has done nothing but waste my time and money. They are not a reputable dealer.

KYLE KEATS

7/6/2026

Tabatha, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at (386) 734-2661 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

ORANGE CITY, FL

Putkowski, M|2019 Chevrolet Traverse

Confirmed Service Customer

7/5/2026

The service department came through once again for me. Thank you for the wonderful customer care and service.

KYLE KEATS

7/6/2026

Michael, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

Business Response

DELTONA, FL

Batista, M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/10/2026

Service was completed as promised>

KYLE KEATS

7/11/2026

Michael, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DELTONA, FL

Kidwell, D|2025 Chevrolet Colorado

Confirmed Service Customer

7/23/2026

Easy and quick check in. Staff are friendly, helpful, and knowledgeable. Pretty quick service. Overall very happy with them.

KYLE KEATS

7/25/2026

David, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DELTONA, FL

Keats, K|2024 Buick Envista

Confirmed Service Customer

7/24/2026

PERFECT SERVICE EXPERIENCE

KYLE KEATS

7/26/2026

Kyle, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DELAND, FL

Pringle J|2021 Chevrolet Tahoe

Confirmed Service Customer

7/24/2026

They are quick and very courteous love the place!

BRENT CHILSON

7/26/2026

Howard, we're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

Business Response

DELAND, FL

Bosco, H|2022 Chevrolet Corvette

Confirmed Service Customer

7/24/2026

well informed during the service process and very professional staff.

Joseph Tantillo

7/26/2026

Harry, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DEBARY, FL

Jones, H|2019 Chevrolet Equinox

Confirmed Service Customer

6/8/2026

Heather was extremely helpful and I appreciate the service technician's evaluation that diverted costly repairs down the road.

HEATHER GRANT

6/8/2026

Harvey, thanks for highlighting our staff who helped make this such a great experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELTONA, FL

Perez, R|2017 Chevrolet Traverse

Confirmed Service Customer

6/16/2026

Rapid and reliable

BRENT CHILSON

6/17/2026

We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DELTONA, FL

Smith, S|2018 Chevrolet Tahoe

Confirmed Service Customer

6/19/2026

Brent always takes such great care of our family! We are so, so appreciative!

BRENT CHILSON

6/20/2026

We're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WINTER PARK, FL

Marin, C|2018 Chevrolet Camaro

Confirmed Service Customer

6/19/2026

Good

BRENT CHILSON

6/20/2026

Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DELAND, FL

Permenter, D|2025 Chevrolet Equinox EV

Confirmed Service Customer

6/24/2026

It's always a pleasure to visit the service department at Carroll Chevrolet. Kyle Keats is very professional and delivers as promised.

KYLE KEATS

6/26/2026

Daryl, thank you for your kind review; we are happy to pass along your comments to the team here at Carroll Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELAND, FL

Mcgregor, K|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

7/8/2026

Not well poor service

KYLE KEATS

7/9/2026

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 624-0553 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

DELTONA, FL

Owen, A|2026 Chevrolet Silverado 1500

Confirmed Service Customer

7/13/2026

Great service always Brent is nothing but the best

BRENT CHILSON

7/13/2026

Anthony, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELAND, FL

Kapit, M|2017 Chevrolet Colorado

Confirmed Service Customer

7/20/2026

Amazing job!

BRENT CHILSON

7/21/2026

Michael, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

NEW SMYRNA BEACH, FL

CONSTANTINO D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

7/24/2026

My sales consultant Freddy Castaneda for the second time did an awesome job with me and for me, is the one who help everybody and I appreciated everything he did for me.

ERIC FLECKINGER

7/26/2026

We're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet. If you're ever in need of more help, please let us know!

Business Response

DELAND, FL

Bouckenooghe, J|2020 Chevrolet Trax

Confirmed Service Customer

6/17/2026

?

HEATHER GRANT

6/18/2026

We are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please reach out to us at (386) 734-2661 so we may assist you in moving forward towards a resolution.

Business Response

ALTAMONTE SPRINGS, FL

Cervantes, M|2022 Chevrolet Blazer

Confirmed Service Customer

6/22/2026

Great service quick and satisfying thank you guys!

ERIC LATHAM

6/23/2026

Cervantes, we are glad we could help! We can't wait to see you again. Have a great day.

Business Response

SEVILLE, FL

Parker, A|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/23/2026

First we had an appointment at 2 pm and we arrived earlier ( for an oil change and tire rotation). When checking in, I asked approx wait time.. the customer service representative said 30 mins to an hour. Which to me sounded pretty standard. Well at the hour and half marker I asked if everything was okay and the same customer service representative said oh it should be 30 more mins. After those 30 minutes, I was informed that people came in ahead of me without an appointment. So I asked then what is the appointment for… needless to say 2.5 hours for an oil change and tire rotation. This was a disappointment in your service.

HEATHER GRANT

6/23/2026

Anthony, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 734-2661 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

DELAND, FL

Burke, D|2022 Chevrolet Blazer

Confirmed Service Customer

6/29/2026

Great service

BRENT CHILSON

7/1/2026

Dean, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Carroll Chevrolet

Business Response

ORANGE CITY, FL

Champagne, M|2024 Chevrolet Traverse

Confirmed Service Customer

6/29/2026

Always a good experience when I come to Carroll Chevrolet

HEATHER GRANT

7/1/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DAYTONA BEACH, FL

Montgomery, A|2022 Chevrolet Malibu

Confirmed Service Customer

7/9/2026

Advisor Joe T was my advisor and her was excellent. He kept me updated on my vehicle and made sure I was satisfied with the work that was done on my car. He’s customer service was awesome, and my next will definitely be with him and at this location.

Joseph Tantillo

7/10/2026

We strive for 100% satisfaction, and it is great to see you had such a positive experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ORANGE CITY, FL

Rapone, A|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/25/2026

Eric was my service agent and he was terrific. Noticed a different service experience this time and Eric certainly left me feeling good about my decision to take my truck to this dealership.

ERIC LATHAM

7/27/2026

Angie, we're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ORANGE CITY, FL

Coffin, T|2021 Chevrolet Tahoe

Confirmed Service Customer

7/1/2026

Interesting a $120 layered for an oil change. And you couldn't even put air in my tires. This place is a joke. I've spent over almost two hundred thousand on vehicles.At this establishment, and I can't even get air in my tires

ERIC LATHAM

7/2/2026

Tammy, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (386) 734-2661 so we can make your experience a positive one.

Business Response

DELTONA, FL

WILLIAM H|2026 Chevrolet Trax

Confirmed Sales Customer

7/3/2026

Good job very informational

LUIS OTERO

7/4/2026

William, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ASTOR, FL

Tousley, M|2026 Chevrolet Traverse

Confirmed Service Customer

7/7/2026

Have had nothing but excellent service for both vehicles I have purchased from your dealership. Will continue as a loyal, returning, customer! Thanks so much for all you do!!

Joseph Tantillo

7/8/2026

Michaela, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DEBARY, FL

Baez, A|2015 Chevrolet Cruze

Confirmed Service Customer

7/7/2026

Very happy with the service and care of my car.

KYLE KEATS

7/8/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ORANGE CITY, FL

Brown, J|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

7/9/2026

My service advisor was Brent and he was awesome kept me up to date on what was wrong with my truck will always take my truck to them

BRENT CHILSON

7/10/2026

Thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELTONA, FL

Wrightington, J|2026 Chevrolet Trax

Confirmed Service Customer

7/30/2026

They said that the LOF & rotation would take about an hour and a half... so we took the convenient shuttle to Boston Coffee House for lunch and, Damn, they had the car finished before we even got the appetizer! Kudos to Heather and the guys on the service team for making our first service visit a winner.

HEATHER GRANT

8/1/2026

Wrightington, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

EDGEWATER, FL

PHILLIP B|2026 Chevrolet Tahoe

Confirmed Sales Customer

8/3/2026

They listened to my concerns and did not waste my time. Also after purchase we had warranty issue that they took care of very professionally and put us into an equal value car as we purchased. So far very satisfied! Our first time dealing with Carroll will recommend to others.

GLEN LAY

8/5/2026

Phillip, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HOLLY HILL, FL

Faucher, D|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

7/3/2026

Always have the friendliest most efficient personnel. I don’t go any other place to get my vehicle serviced.

HEATHER GRANT

7/4/2026

David, thank you for sharing your positive experience! We look forward to your next visit! Take care!

Business Response

LAKE HELEN, FL

SHERRY L|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/12/2026

Everything went great. George was great! Thank you.

GEORGE MCCREADY

7/13/2026

Sherry, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DELAND, FL

Stolard, D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/21/2026

It was fast and everyone was friendly

BRENT CHILSON

7/22/2026

Devon, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

DELAND, FL

Ruiz, M|2024 Chevrolet Equinox

Confirmed Service Customer

7/23/2026

Got my car back 1 day after

HEATHER GRANT

7/25/2026

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

DELTONA, FL

Manning, G|2023 Chevrolet Equinox

Confirmed Service Customer

7/23/2026

Brent was wonderful, that is all I can say. After reading some reviews I was nervous about coming in there. Previous services had been at the dealer where I purchased my vehicle in another state.

BRENT CHILSON

7/25/2026

Grace, we're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ORANGE CITY, FL

Claudio R|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/28/2026

Muy bueno el servicio

HEATHER GRANT

7/29/2026

Oscar, ¡realmente agradecemos tus comentarios! Si alguna vez necesitas algo más de nuestra parte, no dudes en llamarnos o pasarte a vernos. ¡Que tengas un día fantástico!

Business Response

ORANGE CITY, FL

Pastore, D|2024 GMC Acadia

Confirmed Service Customer

7/31/2026

Called in for a service and was fit in quickly.

Joseph Tantillo

8/4/2026

Donna, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DELAND, FL

Gibbs, C|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

8/4/2026

always great service, Thanks all

Joseph Tantillo

8/5/2026

Chris, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ORANGE CITY, FL

Lukosavich, E|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/7/2026

Friendly people, fair pricing for my trucks oil change and tire rotation.

Joseph Tantillo

8/8/2026

Ed, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ORANGE CITY, FL

Khosravipour, S|2023 Chevrolet Traverse

Confirmed Service Customer

7/25/2026

When I arrived, I was treated with respect and promptly was taken care of.

BRENT CHILSON

7/27/2026

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DELAND, FL

CHRISTOPHER P|2026 Chevrolet Equinox

Confirmed Sales Customer

7/25/2026

Norma and James were wonderful. Got exactly what we wanted within our budget, and are kind and wonderful to work with.

NORMA PENARANDA

7/27/2026

Christopher, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DELAND, FL

Hendrix, A|2019 Chevrolet Tahoe

Confirmed Service Customer

7/26/2026

Joe in Service helped us get back on the road quick after an unexpected issue with our transmission that was replaced at another dealership. Professional, friendly and informative.

Joseph Tantillo

7/27/2026

Hendrix, we're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ABERDEEN, NC

Martinez, L|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/26/2026

I am not very satisfied; this is the second time this has happened. I thought maybe I was mistaken the first time, but this second time, they didn't actually perform the tire rotation. I had to complain because the work hadn't been done—how could they charge me for something they didn't do? At least the person who initially assisted me was able to resolve the issue and get it done, but the shop really dropped the ball. It is terrible that they charge for services they aren't performing; they have just lost a customer.

ERIC LATHAM

7/27/2026

Luis, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 734-2661 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

DELTONA, FL

Weary, F|2025 GMC Yukon XL 1500

Confirmed Service Customer

7/30/2026

We brought our 2025 GMC Yukon in for oil change and tire rotation. Our service advisor was great, and the work was done in a timely manner. We were also able to take advantage of a service special which was icing on the cake.

Jacob Hoffman

8/1/2026

Fred, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LAKE HELEN, FL

O'Quinn, H|2026 Chevrolet Trax

Confirmed Service Customer

8/6/2026

It was a good experience, happy with our service.

BRENT CHILSON

8/7/2026

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DELAND, FL

Ortiz, D|2026 Chevrolet Equinox

Confirmed Service Customer

8/12/2026

Brent is my service advisor, he went above and beyond, very professional, respectful, always looking forward to help, all staff are friendly. Truly was an exceptional experience.

BRENT CHILSON

8/13/2026

Daniel, we're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DELTONA, FL

Kinghorn, R|2018 Chevrolet Traverse

Confirmed Service Customer

7/8/2026

For many of my visits I have been greeted by Moses Callaghan. He has always been professional and personal. A great representative for your dealership. I learned on this visit that he has started working as a Service Advisor. I am very pleased that he has been assigned this position. He did a great job as my Service Advisor.

Ainsworth Callaghan

7/9/2026

We're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DEBARY, FL

Loperena A|2026 Chevrolet Silverado 1500

Confirmed Service Customer

7/13/2026

On-time service. Courteous and good service.

ERIC LATHAM

7/14/2026

Sujeily, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

OCALA, FL

SAMANTHA W|2026 Chevrolet Colorado

Confirmed Sales Customer

7/20/2026

Norma was the best sales agent

NORMA PENARANDA

7/21/2026

Samantha, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DELTONA, FL

HANNAH W|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/23/2026

I originally came in with my 2025 custom 2500 to get a service item completed. I had no intention intentions on buying an I originally came in with my 2025 custom 2500 to get a service item completed. I had no intentions on buying a car. Our service advisor ended up giving me a loaner vehicle due to the part being on backorder and provided me with this beautiful loaner vehicle. An hour later I called for additional information on the vehicle and Eric was our sales persons and did a great job always being available by phone or in person. This made the car buying process very easy. We ended up upgrading our vehicle to a 2026 2500 diesel and it’s been great since. We can’t thank the Chevy team enough for their great customer service and providing us a great deal! We will be back!

ERIC FLECKINGER

7/25/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DELAND, FL

MELISSA H|2026 Chevrolet Traverse

Confirmed Sales Customer

7/27/2026

Had a great experience. Our salesman Luis was so nice. Had a good experience from start to finish and love our vehicle!!

LAKE HELEN, FL

Shah, M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/3/2026

Not long of a wait and employees are very respectful to customers.

Joseph Tantillo

8/5/2026

Marlon, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ORANGE CITY, FL

Brown, M|2026 Chevrolet Trax

Confirmed Service Customer

8/12/2026

Kyle was great and just quick. Great customer service and in and out

KYLE KEATS

8/13/2026

Michelle, we're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet - Service. If you have any further questions, please don't hesitate to reach out!

Business Response

GENEVA, FL

Arceneaux, C|2015 GMC 1500 Sierra

Confirmed Service Customer

7/24/2026

Went for an oil change truck never got the oil changed was told twice it was on the rack. Dropped truck off at 8am and picked up at 4pm and truck was never touched.

BRENT CHILSON

7/26/2026

Chelsea, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (386) 624-0553 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

DELAND, FL

Leimbach, R|2018 Chevrolet Tahoe

Confirmed Service Customer

7/29/2026

Brent was very helpful and the service was great

BRENT CHILSON

7/31/2026

Ryan, we're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PORT ORANGE, FL

Burns, G|2017 GMC Yukon XL

Confirmed Service Customer

8/2/2026

My car broke down on the way back from the beach. My son and I limped in on a bad transmission and Joe from your service department. Did an amazing job taking care of my son and I. He gave us a loaner car which got us home safe and it only delayed our trip by 45 minutes. Joe was a class act And took care of me and my family.

Joseph Tantillo

8/3/2026

Burns, we're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WINTER HAVEN, FL

Velez, K|2025 Chevrolet Equinox EV

Confirmed Service Customer

8/9/2026

Customer service e was exceptional

Joseph Tantillo

8/10/2026

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DELTONA, FL

Hoornstra, T|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/14/2026

I switched to Carroll Chevrolet for my services because my previous dealer wasn't satisfactory. Joe Tantillo is the best Service Advisor I have ever encountered in my years of Chevrolet and Cadillac Service. I felt 100% trust. I will use Carroll Chevrolet and Joe Tantillo for all of GM purchases and Services. Great Service, Great people.

Joseph Tantillo

8/15/2026

Tim, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

OVIEDO, FL

Dooley, C|2025 Chevrolet Trax

Confirmed Service Customer

8/17/2026

Such a great experience with Carroll Chevy! I went in for an oil change, and while I was there, they let me know I had equity in my vehicle and asked if I would consider trading it in. They took the time to crunch the numbers with me and really tried to make something work. Unfortunately, financially, it just didn’t make sense for me right now, but I really appreciated how hard they tried to help me find an option that worked. I never felt pressured at all, and everyone was so nice and welcoming throughout the entire experience. Joe, the service advisor, was also really friendly and made the service experience a great one. And Racquel is THE BEST! 🙌 If you’re looking for a vehicle, definitely ask for her. Her service is truly top tier! She was so friendly, patient, and made everything feel comfortable and stress-free. One thing I really noticed was the atmosphere. Everywhere I looked, employees were smiling, joking around, and genuinely seemed like they enjoyed working together. You can definitely feel the positive environment there! And I have to mention, the music was good too 😂🎶 Overall, such a great experience with Carroll Chevy. You can tell they have a great team and really care about their customers. Definitely recommend! ⭐️⭐️⭐️⭐️⭐️

Joseph Tantillo

8/18/2026

Cheryl, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ORANGE CITY, FL

Knepper, S|2020 Chevrolet Trax

Confirmed Service Customer

7/22/2026

Brent is always exceptional

BRENT CHILSON

7/24/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DELAND, FL

Emilien, A|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

7/27/2026

I appreciate the professionalism and courtesy I received throughout my experience. The service manager took the time to listen to my concerns, addressed them professionally, and made me feel like my situation truly mattered. After that, Joe became my service advisor, and he was excellent. He kept me updated throughout the process, was patient, answered my questions, and made sure we stayed on the same page every step of the way. My only reason for giving 4 instead of 5 stars is that my initial experience with another service advisor was disappointing and left me feeling unheard. Fortunately, the management team stepped in, turned the situation around, and provided the level of customer service I was hoping for. Overall, I’m very satisfied with how everything was handled and appreciate the team’s professionalism.

Joseph Tantillo

7/28/2026

Andy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ORANGE CITY, FL

Janusauskas, S|2025 Chevrolet Trax

Confirmed Service Customer

7/27/2026

Courtesy and efficiency were top-of-the-line. Kyle was very professional.

KYLE KEATS

7/28/2026

Susan, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DELAND, FL

EUGENIO Q|2026 Chevrolet Trax

Confirmed Sales Customer

7/29/2026

Great

ALFREDO CASTANEDA

7/31/2026

Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ORLANDO, FL

Flanagan, T|2024 Chevrolet Trax

Confirmed Service Customer

8/3/2026

Heather was excellent!

HEATHER GRANT

8/4/2026

We really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ORANGE CITY, FL

ANNA M|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/3/2026

They were wonderful. I was unhappy with my purchase at another dealership. Went to Carroll dealership and they helped me every step of the way. Very kind and got me in a vehicle that I love today. Thank you again. Chevrolet Carroll in deland.

ALFREDO CASTANEDA

8/4/2026

Anna, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

EDGEWATER, FL

Dedes, J|2020 Chevrolet Tahoe

Confirmed Service Customer

8/20/2026

I was greeted outside by Moses who promptly got me checked in and paperwork started. He understood exactly what I needed and didn't push on upselling a lot of other things. I was kept in the loop throughout the process and my vehicle was serviced quickly. Moses was great throughout and I'll definitely ask for him next time!

Ainsworth Callaghan

8/21/2026

John, we're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DELAND, FL

English, T|2022 Chevrolet Trax

Confirmed Service Customer

6/1/2026

Very nice not too long considering short handed

HEATHER GRANT

6/3/2026

Tamara, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DELAND, FL

Smith, J|2016 Chevrolet Cruze

Confirmed Service Customer

6/18/2026

Thanks for the speedy service when I requested it, as I had to leavy by a certain time for a doctor appointment.

KYLE KEATS

6/18/2026

Jessi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

DELAND, FL

Giamarco, J|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/22/2026

Ordered part first time in, when part came in was fast a through getting it installed.

BRENT CHILSON

6/23/2026

John, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DELTONA, FL

Bush, D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/25/2026

In and out oil change

HEATHER GRANT

6/27/2026

David, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DELAND, FL

Perez, P|2021 Chevrolet Equinox

Confirmed Service Customer

7/7/2026

Heather was very excellent at explaining the process for repairing my vehicle and did a wonderful job with my rental and completing the repairs.

HEATHER GRANT

7/8/2026

Thanks for your praise and kind comments about our team. Thank you again for choosing Carroll Chevrolet and we hope to see you again.

Business Response

PIERSON, FL

LEONCIO H|2026 Chevrolet Trax

Confirmed Sales Customer

8/3/2026

excelente trabajo

MARCUS IRBY

8/5/2026

¡Muchas gracias por la reseña positiva! ¡Esperamos que tenga un excelente día!

Business Response

ORLANDO, FL

Ford, M|2020 Chevrolet Traverse

Confirmed Service Customer

8/19/2026

Had my vehicle 2 months for new transmission and day after I got it back engine light is on. Took back and was checked for codes but have to wait and come back another day and pay for diagnostic test. Not happy at all

Joseph Tantillo

8/20/2026

Marlene, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (386) 734-2661 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

ALTOONA, FL

Vaughn, R|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/19/2026

The service advisors have no clue about anything. He didn’t even know what kind of oil my truck takes. Unbelievable

Joseph Tantillo

8/20/2026

Randolph, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (386) 734-2661 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

DEBARY, FL

Anderson, B|2023 Chevrolet Colorado

Confirmed Service Customer

8/24/2026

Moses and his team rock . They are why I get work done on my truck at this lo

Ainsworth Callaghan

8/25/2026

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

Business Response

EUSTIS, FL

Gatrell, C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/21/2026

Good experience.

BRENT CHILSON

8/23/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DELAND, FL

Moran, E|2024 Chevrolet Equinox

Confirmed Service Customer

8/30/2026

I always drop the care off for service and they call me when it is done.

KYLE KEATS

9/1/2026

Ellen, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OCALA, FL

Gill, F|2019 Chevrolet Equinox

Confirmed Service Customer

8/30/2026

Joe was excellent to work with and he was very kind and professional . He also responded very quickly and not only kept me informed about what was going on with my vehicle but also my mom which I appreciated a lot . My car is all fixed up like new and I’m very happy to have it back , had a great experience and would recommend this dealership

Joseph Tantillo

9/1/2026

Faith, we're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PORT ORANGE, FL

MICHAEL S|2026 Chevrolet Trax

Confirmed Sales Customer

8/30/2026

After some back-and-forth, my salesman came in and said congratulations shook my hand and said we had a deal, it was going to be $350 a month with 1000 down, then about an hour later Jason came in and said it was gonna be much higher per month and a higher down payment. After a while of going back-and-forth, another guy came in I don’t remember his name, he was rude, cursing a lot even in front of my daughter who was there with me and he said buy it or don’t buy it I don’t give a shit. eventually, we did settle on a deal which was higher than the earlier amount but I still wanted the vehicle. after it was all said and done Jennifer had spoke to Jason about getting me a trailer hitch on my new car and Jennifer said that they would cover the labor. I just had to pay for the parts whether it was through GM or a third-party brand like U-Haul or curt. She said I just had to pay for the parts and they would install it for free. Lewis my salesman contacted me eight days later and said GM did not make a trailer hitch for my vehicle-and they would not install any other brand. That’s not what y’all said when I was there

LUIS OTERO

9/1/2026

Michael, we're disappointed to hear of the negative experience you had at our location. Please reach out to us at (386) 734-2661 when you can so we can address this situation directly. Thank you and have a great day.

Business Response

OVIEDO, FL

Lee, R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/31/2026

The staff was friendly and knowledgeable. The work was performed in a very timely manner and I was kept informed of the progress via text messages.

Jacob Hoffman

9/1/2026

Robert, we're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MELBOURNE, FL

Caruso, R|2024 Chevrolet Traverse

Confirmed Service Customer

8/11/2026

Great Service and friendly staff.

BRENT CHILSON

8/12/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELAND, FL

Crampe, J|2017 Chevrolet Cruze

Confirmed Service Customer

8/23/2026

Good timely

Joseph Tantillo

8/24/2026

Crampe, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ORANGE CITY, FL

Vasquez, F|2021 Chevrolet Traverse

Confirmed Service Customer

8/21/2026

There tech Joe was great

UMATILLA, FL

Davidson, Z|2018 Chevrolet Suburban

Confirmed Service Customer

8/24/2026

Poor information with completely wrong diagnosis, took vehicle to another dealership

KYLE KEATS

8/25/2026

We regret to hear that you had this experience with us. Please reach out to us at (386) 734-2661 when you can so we can address this situation directly. Thank you and have a great day.

Business Response

DELAND, FL

Brinker, S|2023 Chevrolet Equinox

Confirmed Service Customer

8/12/2026

Went very smooth, and they fixed a recall

Ainsworth Callaghan

8/13/2026

Stacy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ORANGE CITY, FL

Pastore, D|2024 GMC Acadia

Confirmed Service Customer

8/19/2026

With 38,000 miles went to the dealership to get a recommended, scheduled preventative maintenance completed on transmission. Arrived at 8:30 and was told that it would take approximately 2-2.5 hours. Left to go have breakfast and asked service dept to call me, they said it’s probably be a little after noon time. Looked on the text messages tracker around 12:30 and it was not even taken in to start the service yet. Started making phone calls and kept getting transferred into Voicemail leaving messages for a status update and finally heard back around 2. Not the type of service I’m accustomed to at Starling. I’m a big advocate and I feel like they dropped the ball that day.

KYLE KEATS

8/20/2026

We appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (386) 734-2661.

Business Response

DELAND, FL

Kintner, J|2025 Chevrolet Blazer

Confirmed Service Customer

8/25/2026

I reported an issue that I had looked into and was reported on the internet google search by quite a few people and was made to feel like I was dumb for looking on google. I will be reporting to the GM website as I know I'm not the only one.

BRENT CHILSON

8/26/2026

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 734-2661 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

DEBARY, FL

Grant, R|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/24/2026

Everyone was great. Moses went above an beyond to assure that my experience great and he was very knowledgeable

Ainsworth Callaghan

8/25/2026

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ORANGE CITY, FL

LAUREN D|2026 Chevrolet Traverse

Confirmed Sales Customer

8/28/2026

Great experience with incredible customer service

KYLE MCCLELLAN

8/30/2026

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

LONGWOOD, FL

Reeder, H|2026 Chevrolet Equinox

Confirmed Service Customer

8/25/2026

Service techs where grate, your shop techs however, need to work on cleaning oil smudges and make sure they are clean before entering vehicles. Oil was left on center console, and hood of vehicle

HEATHER GRANT

8/28/2026

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 734-2661 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

ASTOR, FL