Carroll Chevrolet Deland

Our Reviews

VICTORIA M|2026 Chevrolet Equinox

Confirmed Sales Customer

5/25/2026

Eric was a great salesman. No high-pressure and he was very thorough in explaining everything about my equinox.

ERIC FLECKINGER

5/25/2026

Thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

Business Response

ASTOR, FL

English, T|2022 Chevrolet Trax

Confirmed Service Customer

6/1/2026

Very nice not too long considering short handed

DELAND, FL

EDWARD H|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/3/2026

Excellent service by the sales person Caleb very knowledgeable right to the point got me in and out of there very quick very knowledgeable too about all the new functions of my new 2026 2500 Chevy It was an excellent experience

CALEB SANTIAGO

6/4/2026

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ORANGE CITY, FL

Simms, M|2021 Chevrolet Traverse

Confirmed Service Customer

6/4/2026

Oil change and tire rotation done in about one hour. Do I need to say more.

BRENT CHILSON

6/4/2026

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DELTONA, FL

Rizzo, A|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/4/2026

The service team was awesome as usual!

BRENT CHILSON

6/4/2026

Anthony, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

GENEVA, FL

Torella, L|2024 Chevrolet Colorado

Confirmed Service Customer

6/4/2026

Service help identify the issue and keep me posted on the progress of parts ordered. Overall great experience.

HEATHER GRANT

6/4/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELAND, FL

Schmitt, A|2026 Chevrolet Trailblazer

Confirmed Service Customer

6/4/2026

Brent is very professional and kept me informed of the progress Every step of the way.

BRENT CHILSON

6/4/2026

We're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet. If you're ever in need of more help, please let us know!

Business Response

ORANGE CITY, FL

Macdonald, J|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

6/9/2026

I had my battery replaced in my 2022 Silverado LTZ. When I picked up my truck, the engine light was on. I told the service advisor, he had it checked out. The cause was from the technician forgetting to hook up a ground wire.

ERIC LATHAM

6/9/2026

John, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 734-2661 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

DELTONA, FL

Crum, R|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/26/2026

Kyle did a great job on helping me get my defected rear window replaced. keeped in contact with me until the job was finished.

KYLE KEATS

5/27/2026

Richard, we're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet. If you're ever in need of more help, please let us know!

Business Response

ALTAMONTE SPRINGS, FL

Mckenzie, D|2024 Chevrolet Trailblazer

Confirmed Service Customer

5/27/2026

Its always a great experience when I come there for service everyone is so friendly

KEVIN KING

5/27/2026

Dionne, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DELAND, FL

Potter, S|2018 Chevrolet Equinox

Confirmed Service Customer

5/29/2026

So fast and always friendly

KYLE KEATS

6/1/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DELTONA, FL

Adessa, D|2019 Chevrolet Equinox

Confirmed Service Customer

6/1/2026

Always get great customer service when I bring in my car. Kyle does an awesome job.

DEBARY, FL

Lynn, S|2024 Chevrolet Colorado

Confirmed Service Customer

6/3/2026

Fast & friendly

HEATHER GRANT

6/4/2026

We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ORANGE CITY, FL

Jones, H|2019 Chevrolet Equinox

Confirmed Service Customer

6/8/2026

Heather was extremely helpful and I appreciate the service technician's evaluation that diverted costly repairs down the road.

HEATHER GRANT

6/8/2026

Harvey, thanks for highlighting our staff who helped make this such a great experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELTONA, FL

GORDON M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/10/2026

Very good

MARCUS IRBY

6/10/2026

Gordon, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SANFORD, FL

Fust, E|2018 Chevrolet Equinox

Confirmed Service Customer

6/15/2026

Only issues I have is I waited 2 hours before they started the work. Customers have jobs to or places to be. Hopefully your team can change the situation/future. Thanks Ed

BRENT CHILSON

6/16/2026

Ed, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

DELAND, FL

Wade, A|2021 Chevrolet Trailblazer

Confirmed Service Customer

6/15/2026

They found the problem and fixed it the same day. My service team member was Heather and she kept me informed.

HEATHER GRANT

6/16/2026

Amy, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DELTONA, FL

MICHAEL L|2026 Chevrolet Equinox EV

Confirmed Sales Customer

5/28/2026

I had a great time actually normally when I buy new cars, I dread sit in there with the car salesman I walked in. I knew exactly what I wanted. We test drove both cars in the buying process was smooth. I was in and out of there within two hours.

CALEB SANTIAGO

5/28/2026

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ASTOR, FL

ROBERT B|2026 Chevrolet Traverse

Confirmed Sales Customer

5/28/2026

Jack Fegan was excellent to work with and I truly valued the experience.

JACK FEGAN

5/28/2026

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

THE VILLAGES, FL

Gonzalez, L|2021 Chevrolet Equinox

Confirmed Service Customer

6/3/2026

Everything was great.

BRENT CHILSON

6/4/2026

Luis, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELAND, FL

Franklin, S|2022 Buick Encore GX

Confirmed Service Customer

6/8/2026

My car was at the service center for three days and I was given a loaner car. All went well. I just hope the turbo replacement lasts a very long time, All personnel were pleasant and helpful.

Joseph Tantillo

6/9/2026

Sayda, thank you for your kind review; we are happy to pass along your comments to the team here at Carroll Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELAND, FL

Bouckenooghe, J|2020 Chevrolet Trax

Confirmed Service Customer

6/17/2026

?

HEATHER GRANT

6/18/2026

We are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please reach out to us at (386) 734-2661 so we may assist you in moving forward towards a resolution.

Business Response

ALTAMONTE SPRINGS, FL

JOSEPH T|2026 Chevrolet Equinox

Confirmed Sales Customer

6/19/2026

MY SALESMAN FREDDY WAS GREAT TO WORK WITH AND ERNESTO THE SALES MANAGER GOT ME A GREAT DEAL AND I AM SO HAPPY WITH EVERYTHING. TOP NOCH SERVICE. 5 STARS ALL THE WAY.

ALFREDO CASTANEDA

6/19/2026

Joseph, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DEBARY, FL

PAMELA S|2026 Chevrolet Trailblazer

Confirmed Sales Customer

6/26/2026

i would like to commend Jack and the supervisor. They listened to me and worked with me to get a vehicle I am now driving. I would highly recommend this dealership as they know how to treat customers. They were professional and patient as well.

JACK FEGAN

6/27/2026

Pamela, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

APOPKA, FL

Burke, D|2022 Chevrolet Blazer

Confirmed Service Customer

6/29/2026

Great service

BRENT CHILSON

7/1/2026

Dean, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Carroll Chevrolet

Business Response

ORANGE CITY, FL

Eubank, G|2024 Chevrolet Equinox

Confirmed Service Customer

5/28/2026

The service at this dealership is always good, On my last service visit the department was accidently overbooked and my service adviser Heather Grant noticed my Equinox wasn't going to be ready on time and offered me a loaner so I could get to an appointment. She really was a big help. I highly recommend this dealership. Very top notch.

HEATHER GRANT

5/29/2026

Thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DELAND, FL

ALEXANDER R|2026 Chevrolet Blazer EV

Confirmed Sales Customer

5/30/2026

Quick, friendly, met my budget requirements

DELAND, FL

Grillea, T|2017 Chevrolet Corvette

Confirmed Service Customer

6/5/2026

Great job by all

BRENT CHILSON

6/6/2026

Tom, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

DELAND, FL

Pastore, D|2024 GMC Acadia

Confirmed Service Customer

6/8/2026

Was able to schedule easily for an error msg that my car had .Heather handled putting us in a loaner while they worked on it and kept us up to date via email and text.

HEATHER GRANT

6/9/2026

Thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELAND, FL

Bentley, N|2017 Chevrolet Camaro

Confirmed Service Customer

6/17/2026

Kyle is the best ,

KYLE KEATS

6/17/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LAKE HELEN, FL

Enoveso, C|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/30/2026

Last two visits they did not reset my oil mileage or my fuel filter. I asked them to do it on the next maintenance and they claimed it was done but they did not. Everytime I start my truck it says service oil and fuel filter because they cannot reset the message. Also they said they would get back to me about my wireless phone charger starting to melt in my truck and cause a fire. It’s been two weeks and not even a phone call. Would not recommend this place, do yourself a favor and make the drive to Daytona, this place sucks!!!

Joseph Tantillo

7/1/2026

Enoveso, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

DELTONA, FL

EUNICE S|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/1/2026

First, the salesman (who my wife thought was "a nice kid") needs to get a haircut, wash his hands and clean his fingernails, and take his hat off while indoors. I felt dirty just being near him. Then, the two major problems. First, we were advised (after having to ask) that we were eligible for a $500 military discount. All I had to do was provide my DD-214. But when we got to the closing, we were advised the DD-214 I had brought was no good, but rather an authorization code from GM was required, which could only be obtained through my ID.me account. I do most of my ID.me transactions on my laptop at home - much easier for me rather than trying to navigate around on my phone trying to locate text message verifications, etc. because all my login credentials are stored on the laptop. Very frustrated by being told one thing (DD-214) and then being asked to provide something completely different, I was ready to pull the plug on the deal and go somewhere else. But my wife really wanted the Trailblazer, so I told them to forget the military discount and just get the final paperwork prepared. Then there was a long pause while the salesman, finance lady and someone I guess was a manager flailed around about something, but finally the final documents were printed - but I still can't tell from what was provided to us whether or not they were able to figure out the military discount thing. Second - my wife asked the salesman and finance person the day she selected the car if they offered Xzilon exterior paint protection and they said they did - cost $899. Having had Xzilon applied to both or our last two Chevy's - the Tahoe that was traded and the 2020 Silverado I still have (which still looks as good as the day it was new) - we are big fans of this product so we told them to go ahead with the Xzilon application. But when we sat down for closing, I saw piles of Zurich Shield boxes on the finance lady's desk. When I asked what they had applied to the Trailblazer, she said Zurich Shield. When I advised her we had a previous bad experience with Zurich Shield and specifically wanted Xzilon, she replied very matter-of-factly that "they are the same thing." So much for knowing the products you're hawking! Totally exasperated by this point, I just went outside and let my wife finish the deal because she really wanted this car. So, the bottom bottom line is - We probably ended paying $500 more for the car than we could have because the military discount was fumbled by the salesman and/or manager; and paid another $899 for paint protection we have absolutely no confidence in based on a previous bad experience. But - my wife loves the car.

JACK FEGAN

7/3/2026

We are disappointed to learn of your experience here at Carroll Chevrolet, but will take this opportunity to improve. We would like the opportunity to make this up to you. Please contact our manager at (386) 734-2661 so we can make your experience a positive one.

Business Response

ORANGE CITY, FL

Davis, J|2020 Chevrolet Tahoe

Confirmed Service Customer

6/16/2026

Great

BRENT CHILSON

6/17/2026

James, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DELAND, FL

Keats, K|2024 Buick Envista

Confirmed Service Customer

6/16/2026

GREAT

KYLE KEATS

6/17/2026

Kyle, thank you; we appreciate your feedback! If you're ever in need of more help, please let us know!

Business Response

DELAND, FL

Smith, J|2016 Chevrolet Cruze

Confirmed Service Customer

6/18/2026

Thanks for the speedy service when I requested it, as I had to leavy by a certain time for a doctor appointment.

KYLE KEATS

6/18/2026

Jessi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

DELAND, FL

Thompson, M|2017 GMC Canyon

Confirmed Service Customer

6/22/2026

The service department is the best part of that place.

BRENT CHILSON

6/22/2026

Morella, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELAND, FL

Permenter, D|2025 Chevrolet Equinox EV

Confirmed Service Customer

6/24/2026

It's always a pleasure to visit the service department at Carroll Chevrolet. Kyle Keats is very professional and delivers as promised.

KYLE KEATS

6/26/2026

Daryl, thank you for your kind review; we are happy to pass along your comments to the team here at Carroll Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELAND, FL

Dudley, N|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

6/26/2026

Great service Kyle was awesome

KYLE KEATS

6/29/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LAKE MARY, FL

ERIC K|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/29/2026

Sales team was great the detail shop that cleans your new vehicle purchase not so great

LUIS OTERO

6/29/2026

Eric, we really appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (386) 734-2661 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

BELLEVIEW, FL

Coffin, T|2021 Chevrolet Tahoe

Confirmed Service Customer

7/1/2026

Interesting a $120 layered for an oil change. And you couldn't even put air in my tires. This place is a joke. I've spent over almost two hundred thousand on vehicles.At this establishment, and I can't even get air in my tires

ERIC LATHAM

7/2/2026

Tammy, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (386) 734-2661 so we can make your experience a positive one.

Business Response

DELTONA, FL

Perez, P|2021 Chevrolet Equinox

Confirmed Service Customer

7/7/2026

Heather was very excellent at explaining the process for repairing my vehicle and did a wonderful job with my rental and completing the repairs.

HEATHER GRANT

7/8/2026

Thanks for your praise and kind comments about our team. Thank you again for choosing Carroll Chevrolet and we hope to see you again.

Business Response

PIERSON, FL

Loudermilk, L|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/18/2026

Always a good experience

HEATHER GRANT

6/19/2026

Laura, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ORANGE CITY, FL

Macioszek, V|2025 Chevrolet Trax

Confirmed Service Customer

6/20/2026

I can’t say how much we’ve enjoyed doing business with your dealership!

KYLE KEATS

6/21/2026

Virginia, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

ORANGE CITY, FL

Cervantes, M|2022 Chevrolet Blazer

Confirmed Service Customer

6/22/2026

Great service quick and satisfying thank you guys!

ERIC LATHAM

6/23/2026

Cervantes, we are glad we could help! We can't wait to see you again. Have a great day.

Business Response

SEVILLE, FL

Parker, A|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/23/2026

First we had an appointment at 2 pm and we arrived earlier ( for an oil change and tire rotation). When checking in, I asked approx wait time.. the customer service representative said 30 mins to an hour. Which to me sounded pretty standard. Well at the hour and half marker I asked if everything was okay and the same customer service representative said oh it should be 30 more mins. After those 30 minutes, I was informed that people came in ahead of me without an appointment. So I asked then what is the appointment for… needless to say 2.5 hours for an oil change and tire rotation. This was a disappointment in your service.

HEATHER GRANT

6/23/2026

Anthony, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 734-2661 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

DELAND, FL

Bush, D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/25/2026

In and out oil change

HEATHER GRANT

6/27/2026

David, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DELAND, FL

Tousley, M|2026 Chevrolet Traverse

Confirmed Service Customer

7/7/2026

Have had nothing but excellent service for both vehicles I have purchased from your dealership. Will continue as a loyal, returning, customer! Thanks so much for all you do!!

Joseph Tantillo

7/8/2026

Michaela, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DEBARY, FL

Baez, A|2015 Chevrolet Cruze

Confirmed Service Customer

7/7/2026

Very happy with the service and care of my car.

KYLE KEATS

7/8/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ORANGE CITY, FL

Adessa, D|2024 Chevrolet Trax

Confirmed Service Customer

6/15/2026

Great service every time. Kyle does a great job.

DEBARY, FL

Smith, S|2018 Chevrolet Tahoe

Confirmed Service Customer

6/19/2026

Brent always takes such great care of our family! We are so, so appreciative!

BRENT CHILSON

6/20/2026

We're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WINTER PARK, FL

Marin, C|2018 Chevrolet Camaro

Confirmed Service Customer

6/19/2026

Good

BRENT CHILSON

6/20/2026

Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DELAND, FL

Giamarco, J|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/22/2026

Ordered part first time in, when part came in was fast a through getting it installed.

BRENT CHILSON

6/23/2026

John, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DELTONA, FL

Tussing, B|2022 Chevrolet Colorado

Confirmed Service Customer

6/25/2026

Everyone was so patient with me at the service center. I came in with my 2 children (2 months and a 4 year old) and from the minute I pulled up they took their time and didn’t rush us. I also appreciated at checkout they allowed me to use my mobile coupon and save extra by paying debit.

Joseph Tantillo

6/26/2026

Brandon, so happy to read such a great review about Carroll Chevrolet! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

DELTONA, FL

SEAN H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/25/2026

Freddy was great . Friendly and helpful. Help me get a new truck. Much appreciated.

ALFREDO CASTANEDA

6/26/2026

Sean, we are so happy to read such a great review about Carroll Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DELAND, FL

Velez, R|2025 Chevrolet Equinox EV

Confirmed Service Customer

7/1/2026

Great concern for care of vehicle and satisfaction as customer! Keeping me updated and providing a vehicle during the inconvenience of the repairs of the vehicle. Thanks to all Chevrolet team!

HEATHER GRANT

7/2/2026

Velez, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DELAND, FL

WILLIAM H|2026 Chevrolet Trax

Confirmed Sales Customer

7/3/2026

Good job very informational

LUIS OTERO

7/4/2026

William, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ASTOR, FL

Mcgregor, K|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

7/8/2026

Not well poor service

KYLE KEATS

7/9/2026

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 624-0553 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

DELTONA, FL

JOSEPH B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

5/30/2026

James was friendly and respectful. He found a truck that matched all my requirements and more.

JAMES GIGANTI

5/30/2026

Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at Carroll Chevrolet! If you have any further questions, please don't hesitate to reach out!

Business Response

DELAND, FL

Townsend, T|2022 Chevrolet Malibu

Confirmed Service Customer

6/4/2026

I was very pleased with the scheduling process. I was offered an appointment the same day I called, but elected the following day. I indicated that I wanted an oil change, tire rotation, and air filter replacement. I asked for them to check the brakes, to see if they needed service. I also indicated that I had a check engine light on, and wanted that looked at. The next day, the light was off, so I was told that if I wanted them to “diagnose the issue” that I would have to pay $210, and since the light wasn’t on, there was no guarantee they could figure it out. I appreciated the honesty, and elected for that service to not be performed. I was told it would take an hour to an hour and a half. Over four hours later, I was informed that my car was ready. Upon looking at the receipt, it appeared that the only thing they did was a “multi-point inspection” and an oil change.

KEVIN KING

6/5/2026

We regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (386) 734-2661 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

DELTONA, FL

Morales, P|2025 Chevrolet Colorado

Confirmed Service Customer

6/5/2026

Requires a follow-up visit.

KYLE KEATS

6/5/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DELAND, FL

Perez, R|2017 Chevrolet Traverse

Confirmed Service Customer

6/16/2026

Rapid and reliable

BRENT CHILSON

6/17/2026

We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DELTONA, FL

Faucher, D|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

7/3/2026

Always have the friendliest most efficient personnel. I don’t go any other place to get my vehicle serviced.

HEATHER GRANT

7/4/2026

David, thank you for sharing your positive experience! We look forward to your next visit! Take care!

Business Response

LAKE HELEN, FL

Batista, M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/10/2026

Service was completed as promised>

KYLE KEATS

7/11/2026

Michael, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DELTONA, FL

Kidwell, D|2025 Chevrolet Colorado

Confirmed Service Customer

7/23/2026

Easy and quick check in. Staff are friendly, helpful, and knowledgeable. Pretty quick service. Overall very happy with them.

KYLE KEATS

7/25/2026

David, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DELTONA, FL

Steele, W|2025 Chevrolet Trax

Confirmed Service Customer

7/8/2026

Heather my advisor was extremely helpful and friendly.

HEATHER GRANT

7/9/2026

Wesley, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ORANGE CITY, FL

Kinghorn, R|2018 Chevrolet Traverse

Confirmed Service Customer

7/8/2026

For many of my visits I have been greeted by Moses Callaghan. He has always been professional and personal. A great representative for your dealership. I learned on this visit that he has started working as a Service Advisor. I am very pleased that he has been assigned this position. He did a great job as my Service Advisor.

Ainsworth Callaghan

7/9/2026

We're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DEBARY, FL

Kapit, M|2017 Chevrolet Colorado

Confirmed Service Customer

7/20/2026

Amazing job!

BRENT CHILSON

7/21/2026

Michael, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

NEW SMYRNA BEACH, FL

Brown, J|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

7/9/2026

My service advisor was Brent and he was awesome kept me up to date on what was wrong with my truck will always take my truck to them

BRENT CHILSON

7/10/2026

Thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELTONA, FL

HANNAH W|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/23/2026

I originally came in with my 2025 custom 2500 to get a service item completed. I had no intention intentions on buying an I originally came in with my 2025 custom 2500 to get a service item completed. I had no intentions on buying a car. Our service advisor ended up giving me a loaner vehicle due to the part being on backorder and provided me with this beautiful loaner vehicle. An hour later I called for additional information on the vehicle and Eric was our sales persons and did a great job always being available by phone or in person. This made the car buying process very easy. We ended up upgrading our vehicle to a 2026 2500 diesel and it’s been great since. We can’t thank the Chevy team enough for their great customer service and providing us a great deal! We will be back!

ERIC FLECKINGER

7/25/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DELAND, FL

Ruiz, M|2024 Chevrolet Equinox

Confirmed Service Customer

7/23/2026

Got my car back 1 day after

HEATHER GRANT

7/25/2026

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

DELTONA, FL

Manning, G|2023 Chevrolet Equinox

Confirmed Service Customer

7/23/2026

Brent was wonderful, that is all I can say. After reading some reviews I was nervous about coming in there. Previous services had been at the dealer where I purchased my vehicle in another state.

BRENT CHILSON

7/25/2026

Grace, we're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ORANGE CITY, FL

SHERRY L|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/12/2026

Everything went great. George was great! Thank you.

GEORGE MCCREADY

7/13/2026

Sherry, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DELAND, FL

Knepper, S|2020 Chevrolet Trax

Confirmed Service Customer

7/22/2026

Brent is always exceptional

BRENT CHILSON

7/24/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DELAND, FL

Champagne, M|2024 Chevrolet Traverse

Confirmed Service Customer

6/29/2026

Always a good experience when I come to Carroll Chevrolet

HEATHER GRANT

7/1/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DAYTONA BEACH, FL

Ogle, T|2018 Chevrolet 3500HD Silverado

Confirmed Service Customer

7/5/2026

They gave me incorrect warranty agreements and information, as well as causing more damage to a vehicle I bought from them a year ago that has been nothing but issues. Charging me a diagnostic fee for an incorrect diagnosis. Carrol Chevy has done nothing but waste my time and money. They are not a reputable dealer.

KYLE KEATS

7/6/2026

Tabatha, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at (386) 734-2661 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

ORANGE CITY, FL

Putkowski, M|2019 Chevrolet Traverse

Confirmed Service Customer

7/5/2026

The service department came through once again for me. Thank you for the wonderful customer care and service.

KYLE KEATS

7/6/2026

Michael, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

Business Response

DELTONA, FL

Montgomery, A|2022 Chevrolet Malibu

Confirmed Service Customer

7/9/2026

Advisor Joe T was my advisor and her was excellent. He kept me updated on my vehicle and made sure I was satisfied with the work that was done on my car. He’s customer service was awesome, and my next will definitely be with him and at this location.

Joseph Tantillo

7/10/2026

We strive for 100% satisfaction, and it is great to see you had such a positive experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ORANGE CITY, FL

Loperena A|2026 Chevrolet Silverado 1500

Confirmed Service Customer

7/13/2026

On-time service. Courteous and good service.

ERIC LATHAM

7/14/2026

Sujeily, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

OCALA, FL

Rapone, A|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/25/2026

Eric was my service agent and he was terrific. Noticed a different service experience this time and Eric certainly left me feeling good about my decision to take my truck to this dealership.

ERIC LATHAM

7/27/2026

Angie, we're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ORANGE CITY, FL

Khosravipour, S|2023 Chevrolet Traverse

Confirmed Service Customer

7/25/2026

When I arrived, I was treated with respect and promptly was taken care of.

BRENT CHILSON

7/27/2026

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DELAND, FL

Owen, A|2026 Chevrolet Silverado 1500

Confirmed Service Customer

7/13/2026

Great service always Brent is nothing but the best

BRENT CHILSON

7/13/2026

Anthony, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELAND, FL

SAMANTHA W|2026 Chevrolet Colorado

Confirmed Sales Customer

7/20/2026

Norma was the best sales agent

NORMA PENARANDA

7/21/2026

Samantha, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DELTONA, FL

Stolard, D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/21/2026

It was fast and everyone was friendly

BRENT CHILSON

7/22/2026

Devon, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

DELAND, FL

Emilien, A|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

7/27/2026

I appreciate the professionalism and courtesy I received throughout my experience. The service manager took the time to listen to my concerns, addressed them professionally, and made me feel like my situation truly mattered. After that, Joe became my service advisor, and he was excellent. He kept me updated throughout the process, was patient, answered my questions, and made sure we stayed on the same page every step of the way. My only reason for giving 4 instead of 5 stars is that my initial experience with another service advisor was disappointing and left me feeling unheard. Fortunately, the management team stepped in, turned the situation around, and provided the level of customer service I was hoping for. Overall, I’m very satisfied with how everything was handled and appreciate the team’s professionalism.

Joseph Tantillo

7/28/2026

Andy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ORANGE CITY, FL

Janusauskas, S|2025 Chevrolet Trax

Confirmed Service Customer

7/27/2026

Courtesy and efficiency were top-of-the-line. Kyle was very professional.

KYLE KEATS

7/28/2026

Susan, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DELAND, FL

Keats, K|2024 Buick Envista

Confirmed Service Customer

7/24/2026

PERFECT SERVICE EXPERIENCE

KYLE KEATS

7/26/2026

Kyle, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DELAND, FL

Pringle J|2021 Chevrolet Tahoe

Confirmed Service Customer

7/24/2026

They are quick and very courteous love the place!

BRENT CHILSON

7/26/2026

Howard, we're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

Business Response

DELAND, FL

Bosco, H|2022 Chevrolet Corvette

Confirmed Service Customer

7/24/2026

well informed during the service process and very professional staff.

Joseph Tantillo

7/26/2026

Harry, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DEBARY, FL

Arceneaux, C|2015 GMC 1500 Sierra

Confirmed Service Customer

7/24/2026

Went for an oil change truck never got the oil changed was told twice it was on the rack. Dropped truck off at 8am and picked up at 4pm and truck was never touched.

BRENT CHILSON

7/26/2026

Chelsea, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (386) 624-0553 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

DELAND, FL

CONSTANTINO D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

7/24/2026

My sales consultant Freddy Castaneda for the second time did an awesome job with me and for me, is the one who help everybody and I appreciated everything he did for me.

ERIC FLECKINGER

7/26/2026

We're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet. If you're ever in need of more help, please let us know!

Business Response

DELAND, FL

CHRISTOPHER P|2026 Chevrolet Equinox

Confirmed Sales Customer

7/25/2026

Norma and James were wonderful. Got exactly what we wanted within our budget, and are kind and wonderful to work with.

NORMA PENARANDA

7/27/2026

Christopher, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DELAND, FL

Hendrix, A|2019 Chevrolet Tahoe

Confirmed Service Customer

7/26/2026

Joe in Service helped us get back on the road quick after an unexpected issue with our transmission that was replaced at another dealership. Professional, friendly and informative.

Joseph Tantillo

7/27/2026

Hendrix, we're happy you found our staff to be so supportive during your experience here at Carroll Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ABERDEEN, NC

Martinez, L|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/26/2026

I am not very satisfied; this is the second time this has happened. I thought maybe I was mistaken the first time, but this second time, they didn't actually perform the tire rotation. I had to complain because the work hadn't been done—how could they charge me for something they didn't do? At least the person who initially assisted me was able to resolve the issue and get it done, but the shop really dropped the ball. It is terrible that they charge for services they aren't performing; they have just lost a customer.

ERIC LATHAM

7/27/2026

Luis, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 734-2661 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

DELTONA, FL

Fust, E|2018 Chevrolet Equinox

Confirmed Service Customer

5/22/2026

Great job 👏

ERIC LATHAM

5/23/2026

Ed, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

Business Response

DELAND, FL

Fitzjurls, P|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/27/2026

Very friendly

KEVIN KING

5/27/2026

Paul, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DELTONA, FL

SUSANNA C|2026 Chevrolet Corvette Z06

Confirmed Sales Customer

6/2/2026

Very friendly facility and everybody was very helpful.

JACK FEGAN

6/3/2026

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DELAND, FL

Colon, J|2025 Chevrolet Trailblazer

Confirmed Service Customer

6/11/2026

It was easy to make an appointment via the app and when I was treated like I made an appointment not liked I walked in. I was informed of other services my vehicle needed and everything was done within the hour.

HEATHER GRANT

6/11/2026

Jose, thank you; we appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

DELAND, FL

Freeman, V|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

5/22/2026

Friendly people and got the job done quickly

BRENT CHILSON

5/24/2026

Vance, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DELAND, FL

Stewart, M|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

5/28/2026

This was an amazing experience gained a customer for sure.

BRENT CHILSON

5/29/2026

Mike, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

DELAND, FL

Ricardo, F|2021 Chevrolet Blazer

Confirmed Service Customer

6/1/2026

Great service

LAKE MARY, FL

Stark, J|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

6/3/2026

Great service and friendly staff.

HEATHER GRANT

6/4/2026

Jeff, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DELTONA, FL

CHRISTOPHER B|2026 Chevrolet Equinox

Confirmed Sales Customer

6/3/2026

The whole team was great. From our salesman, sales manager, to finance. Great team at this location.

GEORGE MCCREADY

6/4/2026

Christopher, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PALM COAST, FL

Stephenson, H|2018 Chevrolet Colorado

Confirmed Service Customer

6/5/2026

Good experience. Got me in and out quickly.

Joseph Tantillo

6/6/2026

Harry, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ORLANDO, FL